inApp
Rating: Shopping & ecommerce apps

ZARA

gamed rating

The clothing quality and design are praised consistently, but the app sacrifices usability for aesthetics: no user reviews, weak filtering, and checkout crashes while holding funds. Navigation is impractical even for loyal shoppers.

48real score
4.8store star
413,163ratings
About the rating

A rating of 4.82 with 413K ratings sits poorly alongside a text average of 2.90 and systemic complaints about checkout failures and disappearing images.

Strengths

What users love

  • The unique design and quality for the price point generate genuine loyalty.
Weak spots

What users hate

  • User reviews on product listings are completely absent
  • Leaving buyers with no reference point when choosing.

Who it is for

Zara brand fans willing to tolerate an awkward interface for the designs.

Screenshots