eDreams: Flights, hotels, cars
authentic ratingBasic flight search and booking work, but eDreams's model is built around forcing a paid membership and making cancellation extremely difficult. Support for real booking problems like a wrong flight or a missed connection with the airline is effectively unreachable.
28real score
4.5store star
49,533ratings
About the rating
One- and two-star reviews describe specific membership charge schemes and one-star ratings are detailed while positives consist of short phrases. Classic pattern for an OTA with aggressive marketing.
Strengths
What users love
- The search interface is intuitive and allows seat selection during booking.
Weak spots
What users hate
- When an airline changes its schedule
- EDreams does not manage the change for the user and leaves them without a refund.
Who it is for
Travelers with simple itineraries who are prepared to handle problems on their own
Screenshots
