inApp
Rating: Travel planning apps

Hilton Grand Vacations

authentic rating

A timeshare network app with a narrow job: booking HGV owner units. Basic booking sometimes goes through, but navigation is confusing, the map feature is useless on the resort, and the Trust side of the system does not show date availability at all.

28real score
4.7store star
26,578ratings
About the rating

The gap between the Store rating and text reviews is clear, but the reviews themselves are varied and contain specific technical complaints typical of real user experience.

Strengths

What users love

  • When a session goes well
  • You can book without calling the office.
Weak spots

What users hate

  • The booking system for Trust owners does not show real room availability. You end up calling anyway.

Who it is for

HGV deed-contract owners who need basic booking functionality without expectations of convenience

Screenshots