GetYourGuide: Plan & Book

44 of 100 · reviews
4.9of 5 · store
293,156ratings on the App Store
48reviews read

An editorial reading of the saved reviews

GetYourGuide conveniently stores vouchers in one place and sends reminders, but the platform does little to vet its operators: time changes do not reach the client, guides do not show up, and getting a refund is a fight. As a voucher wallet it works. As a quality guarantee for tours it does not.

Screenshots

What people use it for

Tourists who want to buy tours in advance and keep everything in one app

What reviews praise

Vouchers, meeting point details, and operator messages are all in one place and available offline.

What reviews complain about

The platform does not verify operator reliability or intervene before a tour has already fallen apart.

What users experience

3 excerpts from the breakdown. These are individual cases, not a verdict on all users.

There needs to be an option to forward all the details of a trip, already booked, to another person. Or to add another persons name on the trip and then have them able to see all the info. I don't have Google or AOL mail avail to me from my bookings.

I got a ticket for bubble planet experience exhibit and when I got the place, they were not able to scan the ticket I got on this app.

Prices competitive, vouchers all worked well, app had easy interface and I appreciated the reminders.