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Trip.com: Book Flights, Hotels

#41 of 90 in Travel planning

  • 44 of 100 · reviews
  • 4.6of 5 · store
  • 37,183ratings on the App Store
  • 188reviews read

An editorial reading of the saved reviews

Trip.com is strongest in Asia: trains, hotels, and attractions are aggregated in one place and work reliably for standard routes. Problems arise in edge cases: airline schedule changes are not handled, finding a booked event inside the app is unintuitive, and support gives conflicting answers during emergencies.

Screenshots

What people use it for

Travelers in Asia, particularly China, on standard routes

What reviews praise

For travel in China and Asia it covers trains, metro, attractions, and hotels in one interface.

What reviews complain about

When an airline changes a flight, the app does not help rebook and leaves the passenger to sort it out alone.

What users experience

1 excerpt from the breakdown. These are individual cases, not a verdict on all users.

Trip.com was very useful for reserving hotels, train tickets, museum or attractions tickets, and providing good information about each of the 8 cities we visited over the course of a month. We had no problems at all and were very pleased with this helpful tool.

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In other rankings

What could be improved in this nicheRead the research on users and productsAll reviews of this appFull texts, ratings and topics of every review

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