inApp
Rating: Travel planning apps

Trip.com: Book Flights, Hotels

authentic rating

Trip.com is strongest in Asia: trains, hotels, and attractions are aggregated in one place and work reliably for standard routes. Problems arise in edge cases: airline schedule changes are not handled, finding a booked event inside the app is unintuitive, and support gives conflicting answers during emergencies.

44real score
4.6store star
37,183ratings
About the rating

Multilingual reviews (Chinese, Vietnamese, Russian, English) reflect a real geographic audience, not review farming.

Strengths

What users love

  • For travel in China and Asia it covers trains
  • Metro
  • Attractions
  • And hotels in one interface.
Weak spots

What users hate

  • When an airline changes a flight
  • The app does not help rebook and leaves the passenger to sort it out alone.

Who it is for

Travelers in Asia, particularly China, on standard routes

Screenshots