Trip.com: Book Flights, Hotels
- 44 of 100 · reviews
- 4.6of 5 · store
- 37,183ratings on the App Store
- 188reviews read
An editorial reading of the saved reviews
Trip.com is strongest in Asia: trains, hotels, and attractions are aggregated in one place and work reliably for standard routes. Problems arise in edge cases: airline schedule changes are not handled, finding a booked event inside the app is unintuitive, and support gives conflicting answers during emergencies.
Screenshots
What people use it for
Travelers in Asia, particularly China, on standard routes
What reviews praise
For travel in China and Asia it covers trains, metro, attractions, and hotels in one interface.
What reviews complain about
When an airline changes a flight, the app does not help rebook and leaves the passenger to sort it out alone.
What users experience
1 excerpt from the breakdown. These are individual cases, not a verdict on all users.
Trip.com was very useful for reserving hotels, train tickets, museum or attractions tickets, and providing good information about each of the 8 cities we visited over the course of a month. We had no problems at all and were very pleased with this helpful tool.
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