RIU Hotels & Resorts
authentic ratingThe RIU app handles one job: book a room, and it sometimes manages that. On the resort, the map cannot zoom to a readable scale, restaurant reservations do not confirm, and menus appear in Spanish regardless of region.
36real score
4.9store star
25,135ratings
About the rating
High Store rating with a moderate textAvg is explained partly by reviews describing the stay itself rather than the app. No mass inflation visible.
Strengths
What users love
- Quick room booking without having to call the front desk.
Weak spots
What users hate
- The resort map cannot zoom in to a useful scale
- Making in-property navigation via the app impossible.
Who it is for
A RIU guest who just needs to book a room and have a confirmation on hand
Screenshots
