Canva: AI Video & Photo Editor

What people write about

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1. ★★★★★crashes, lags, instability

   Difficult to use/Impractical. Variable screens. Inconsistent performance. Inability to use the back button to go back to the previous step. Generating material is not in a consistent location on the app.

2. ★★★★★crashes, lags, instability

   Grifters. They broke everyone’s access in order to raise prices. Very low behavior

3. ★★★★★subscription trap and paywall

   Paid with out service. It is manipulative to have me purchase a subscription on my desk top and make me purchase it again on my cell phone in order to get the content I created.

4. ★★★★★subscription trap and paywall

   Update Ruined the app. This last update is preventing me from using my arrow keys to move ANYTHING around, and whenever I got to adjust a text opject with multiple sizes, it readjusts ALLLLLLLL of the text to the SAME SIZE. This app is now ruined and I will be canceling my subscription if this isn't repaired in the next few days. Weeks later, and now the app isn't even recognizing that i have a keyboard, making the app ENTIRELY USELESS!!!!!!

5. ★★★★★subscription trap and paywall

   Not very intuitive. It’s an initiative app. Especially if you have the very limited Free version.

6. ★★★★★subscription trap and paywall

   Saved downloads don’t match what was created in Canva. Once downloaded, my projects do not match what I had created in Canva. Words are misaligned, animation is off, headings cover other headings. I switch from phone to tablet to computer to see if that helps (and this was canva’s advice) and the same problems keep happening.

7. ★★★★★crashes, lags, instability

   Business cards. I made business cards with a QR code and it worked after i got it the mail for 2 weeks then all of a sudden when clients and nee customers would scan the card it would just pull up canva home page

8. ★★★★★crashes, lags, instability

   Connecting to YouTube channel is impossible. Said that, only way to connect YouTube channel for copyright licensing is to share directly from canva. But during share, no option is being shown. Totally blank from all device, after refreshing or restarting orbre installing.

9. ★★★★★other

   Apple Store Warning. Fraudulent app via the App Store due to cybersecurity attacks ina tempt to steal patents

10. ★★★★★crashes, lags, instability

    Incomprehensibly Poorly Set Up. This app is designed to cause headaches. Things work worse than they used to.

11. ★★★★★support is unavailable

    Lack of customer support is infuriating. I’ve been getting charged for a pro account for the past year and I don’t have access to a pro account. I signed up for it with an old account and no longer have access to it or even remember what email I signed up with. I’ve tried calling, emailing, and going through their app for help. But they use an AI platform that is unable to help with specific requests. I find this frustrating because I’ve been getting charged 15 dollars a month for an account I don’t have access to, with no way of cancelling the membership.

12. ★★★★★support is unavailable

    Support is bad.. Stock answers that do not address the issue.

13. ★★★★★subscription trap and paywall

    One star. Because you don’t need to buy the stuff just let us be and you don’t need to download everything just to save your image into your photos

14. ★★★★★AI tools

    Canva AI. Ruined this app. Will take my business elsewhere.

15. ★★★★★subscription trap and paywall

    👎. Don't recommend. Pro isn't worth it. Waste of money

16. ★★★★★subscription trap and paywall

    juist got premium today. nothing works. app is glitching and not loading right today. i just upgraded my account and now its taking the page forever to load assuuming it loads at all. its not loading. i havent been able to get any work done.

17. ★★★★★subscription trap and paywall

    ???. HOW DO I GET OUT OF THE SUBSCRIPTION

18. ★★★★★support is unavailable

    Rembolso. La app es genial pero por favor de no equivocarse con una suscripción porque tiene un súper mal servicio de rembolso, sin querer toqué una suscripción de un año en ves de un mes y me descontaron $250 dólares enseguida que vi la notificación lo cancele y hice el reclamo y ni me dejaron explicar y solamente me dijeron que no

19. ★★★★★other

    Everything sucks. Have the things I need it’s just a bummer

20. ★★★★★subscription trap and paywall

    HACKED. FORCED TO PAY TO ACCESS IPHONE OTHER DOWNLOADS

21. ★★★★★subscription trap and paywall

    Not for Mac. This app is awful, it rarely works on my Mac. Even after restarting, trying different browsers, clearing all the cache, incognito mode, and every other suggestion I found. I had to get my work computer (HP) out and complete my project. Very frustrating.

22. ★★★★★crashes, lags, instability

    Couldn’t find PICTURES. I look all around just wanting to make a cool and picture to mess around with. I COULDNT FIND PICTURES WHICH SHOULD BE SUPER EASY TO FIND

23. ★★★★★other

    Annoying. Bbdgubxgr

24. ★★★★★subscription trap and paywall

    Absolutely NOT FREE. You can’t do anything without being besieged with upgrade requirements tp subscribe. I’m not going to try a product, even with a free trial subscription. Bait and switch liars.

25. ★★★★★crashes, lags, instability

    Not impressed. Isn’t editing my photo. I want to crop and reziae

26. ★★★★★support is unavailable

    DO NOT SIGN UP FOR A TRIAL THEY STEAL YOUR MONEY!!!. They charged me BEFORE the trial was up and REFUSE to refund. This company is unethical, DO NOT EVER SIGN UP FOR ANYTHING!!

27. ★★★★★subscription trap and paywall

    💀 0/5 stars (and a strongly worded letter to the Geneva Convention). Let me set the scene. I’m an *expert*. I’ve bent Photoshop to my will. I’ve coded UIs in my sleep. I once made a PowerPoint presentation that didn't crash. And yet, Canva this cheerful, pastel-colored insult to human intelligence has reduced me to a sobbing pile of incompetence. The free version is basically a psychological experiment. Want to remove a background? *Subscribe.* Want to export without a watermark the size of a small car? *Subscribe.* Want to use a font that doesn't look like it was designed for a toddler's birthday party? *Subscribe, you peasant.* It’s not a design tool it’s a ransom note. "Nice design you've got there. Shame if something… *premium-only* happened to it." But fine. I cave. I pay. I subscribe. I unlock the golden gates of Canva Pro. And what do I find? **More chaos, now with glitter.** Because apparently, "common sense" was part of the free tier they removed. Even as a paying customer, the app still behaves like a caffeinated squirrel with a keyboard. I try to resize an image? Suddenly my text is inside the moon, and the background has left for a pack of smokes. I click "undo"? My design time-travels to 2003 and applies neon green drop shadows. The alignment guides snap to *vibes*, not to anything rational. The paid features? Let's talk about them. AI background remover works… when it feels like it. Sometimes it removes the background. Sometimes it removes the subject's head. Sometimes it just removes your will to live. And the "magic resize" feature? Oh, it resizes alright into a cursed 4:3 aspect ratio that crops out your logo and doubles the font size on your legal disclaimer. *Magic.* Don't even get me started on performance. The app lags harder on a flagship phone than my brain trying to understand why a *rotate handle* needs to buffer for ten seconds. Premium subscription, premium lag. You love to see it. So here's the truth, served with a heavy dose of sarcasm and a garnish of despair: **Canva is equally useless whether you pay or not.** The free version taunts you. The paid version betrays you. Both assume you have the patience of a saint and the common sense of a goldfish. As an expert, you'll feel like you're piloting a spaceship made of wet cardboard. As a beginner, you'll cry. As a paying customer, you'll cry *faster*. Highly recommended… if you're into self-flagellation and bad design decisions. Otherwise, just use MS Paint. At least it won't ask you for $12.99 a month to crop a circle.

28. ★★★★★AI tools

    No Ai Please. Please allow all users to be able to turn off Ai features/options. And maybe even filter out the pro stuff a little easier.

29. ★★★★★subscription trap and paywall

    Muy mala. Para todo ocupas el premium

30. ★★★★★crashes, lags, instability

    Very confusing. Very confusing