Microsoft 365 Copilot

497 source reviews · 100% labelled · 15.9% with a specific topic

2.2

of 5, across 497 reviews

Corpus profile, not the current store rating

What people write about

Direction describes a theme in aggregate. An individual review may differ — select a theme to inspect its star profile and every text.

Mostly praised

Mostly criticised

Unspecific

All reviews 497

loading the rest of the reviews

★★★★★negative experience without a specific reason· unspecific
worthless. does not work
★★★★★negative experience without a specific reason· unspecific
Unable to access files. Trash. Can’t access my files now.
★★★★★crashes, freezes and errors
Sign in experience on Apple products is BROKEN. I’ve spent 30 minutes trying to get to M365 Apps on either an iPad or an iPhone. Copilot is utterly useless and doesn’t know how to answer “take me to Sharepoint.” I could spend another 30 minutes writing this review…or spend the time to use another product.
★★★★★negative experience without a specific reason· unspecific
Nawala yung files ko. Ang hirap gamitin, di ako maka-create ng file at bukod pa doon, nawala ung importante kong files
★★★★★negative experience without a specific reason· unspecific
Horrible. Not remotely accurate
★★★★★negative experience without a specific reason· unspecific
Worst every update. I had this app because it had all the Microsoft apps in 1 place now with this AI bs it’s forcing me to download word PowerPoint and excel separately taking up more storage space. Such a waste of
★★★★★slow performance and long loading times
Disappointed. Clunky and slow
★★★★★negative experience without a specific reason· unspecific
No sync with web/desktop. What seems like a very basic capability where chats from all my devices are synced through my Microsoft account is not available. Not sure at this point if the mobile app has any value at all other than when starting a chat on the same device.
★★★★★subscription and paid restrictions
Does not recognize subscription. Continues to require upgrade, but i already have the highest level subscription. Asks for login, but im already logged in. Does not accept login credentials despite same credentials working in web gui.
★★★★★negative experience without a specific reason· unspecific
Not good. It won’t let me in to my email. This is frustrating
★★★★★negative experience without a specific reason· unspecific
Confusing AF. I just reset my password couple days ago and it’s not recognizing it. Then it asked me to update it which I hate doing because I really have a process for my passwords. Then it won’t take me back to the email which I really. This is so confusing.
★★★★★saving, exporting or sharing the result fails
Not downloading. Cannot get it to sign me in with my personal account, even when deleting my work account. Cannot download a family slideshow for PowerPoint
★★★★★subscription and paid restrictions
Do not understand feature. I have not been able to use this for business it cost so much money and is not helpful to non experts of computer software
★★★★★negative experience without a specific reason· unspecific
The worst. Trying to think of bigger failures than CoPilot and drawing a blank. Maybe Copilot can come up with some instead of slowing work down so much!
★★★★★negative experience without a specific reason· unspecific
Business usage. What a terrible system you used to be able to organize your files by date now there is no ability to organize other than the systems alphabetically one. This makes it extremely difficult for business to find files, even more so when you can’t search files by content that’s within those files already saved within.
★★★★★negative experience without a specific reason· unspecific
Annoying. Constant interruption. Bring back my old word.
★★★★★negative experience without a specific reason· unspecific
Dumb. Dumb
★★★★★negative experience without a specific reason· unspecific
Files won’t open. For the past month I am unable to open my files from the 365 copilot app
★★★★★crashes, freezes and errors
Embarrassingly Bad. The entire Copilot platform is so buggy that it is effectively not functional. I would say at least half of the responses that I receive are hallucinations or flat out lies. Of the half which or not, another half of that is excuses about the agent not being able to perform a simple task because the tool isn’t working properly or not knowing how to use it’s own features. Replies are far too verbose and full of filler even when I give it preferences and instructions not to. It’s just horrendously bad. I use Claude for all of my personal work but am forced to use copilot at the office; complete night and day experience and Microsoft should be embarrassed at how poorly this platform reflects upon them.
★★★★★subscription and paid restrictions
DYSFUNCTIONAL, COSTLY w/deteriorating features, no new benefits. CAN’T AVOID AI/ads.. In my civil environmental engineer & business owner roles with presentations, project executive & PM functions, reports, and client management, this product inflated from a foundational, functioning single pay package to a COSTLY annual subscription touting AI for applications that have yet to show enhanced standalone functionality. I don’t mind paying the annual, but it’s not fair that there are no significant improvements, the sign in interface is broken, I cannot even escape the numerous ads for plugins, AI, and enhancements that do not relate to my use.
★★★★★subscription and paid restrictions
Trash. It doesn't make PDFs like it use to. Now its just a picture and not formatted like a real PDF. It basically took it out and made a new app Lens and wants to make you pay for another subscription when you've already paid for one before they changed this to copilot.
★★★★★negative experience without a specific reason· unspecific
Copilot sucks. I hate this POS program
★★★★★negative experience without a specific reason· unspecific
Excelente. Buenas opciones para estar incluidas con office
★★★★★negative experience without a specific reason· unspecific
The worst app I’ve ever used. Microsoft breaking boundaries on how frustrating they make their apps, great work!
★★★★★negative experience without a specific reason· unspecific
PDF. I don’t need you to open a document!!!!
★★★★★ads disrupt the experience
Annoying. Copilot is annoying with ads and pop ups it reduces productivity
★★★★★subscription and paid restrictions
Trash. Been working for a week in Copilot just keeps dropping my information doesn’t remember anything won’t let me upload files for my documents put a limit on me even after I paid for the professional service. Completely unusable in a professional manner.
★★★★★negative experience without a specific reason· unspecific
it sucks. it said I can’t make or create anything
★★★★★subscription and paid restrictions
Haven’t been able to access my 365 subscription since September. I have a 365 personal subscription that I haven’t been able to access on iOS since September; ordinarily this would be an easy fix but apparently Microsoft has eliminated all competent, domestic people from its customer service staff
★★★★★an update broke a familiar workflow
No Feature only copilot. In recent updates they have removed microsoft lens, and the ability to open and edit office files. The app is just copilot AI basically.