inApp
Rating: AI assistants

Microsoft 365 Copilot

gamed rating

The corporate Copilot as a standalone app that simply does not work for most users.

28real score
4.7store star
1,284,781ratings
About the rating

Critical gap: storeAvg 4.71 versus textAvg 2.21 and pct5 24%. Reviews are full of specific complaints about broken file access, broken login, and lost important documents. Five-star reviews are brief and faceless ('Great AI App', 'Like this').

Strengths

What users love

  • Those for whom it does work use it for work documents and spreadsheets and note the accuracy of its explanations.
Weak spots

What users hate

  • Core scenarios access to email
  • SharePoint
  • And files break regularly. The app asks already-paying users to resubscribe and requires repeated logins.

Who it is for

Microsoft 365 enterprise users, if the IT department has set up the environment correctly outside that condition, the app is nonfunctional.

Screenshots