Foodsby: Local Food Delivery

242 source reviews · 100% labelled · 19.8% with a specific topic

3.4

of 5, across 242 reviews

Corpus profile, not the current store rating

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★★★★★crashes, freezes and errors
Weaksauce. Their website and app for finding the nearest drop off has been broken for years. If you don’t have a specific address and are using the map view to find a drop off, you have to finagle the map at the right zoom level and position to find a place. So dumb. How’d you manage to break that and leave it broken? Like, this is the kind of stuff that’ll hurt your business, and you just went on without fixing it. Did you fire all of your devs? They also broke the Apple Pay button recently. RIP.
★★★★★subscription and paid restrictions
Customer service?. When there is an issue it is difficult to navigate customer service. You submit a ticket and it goes off into the void with no phone number or email to contact. I know I’m old - but when I need a refund it’s good to have a direct contact.
★★★★★negative experience without a specific reason· unspecific
Michelle. Text says food delivered but is not here.
★★★★★negative experience without a specific reason· unspecific
Bye bye foodsby. Foodsby is slowly dying. Choices get fewer and fewer.
★★★★★negative experience without a specific reason· unspecific
Unreliable service. The past 3 times I have use this service, my food either never arrived, only part of my order arrived or my order was just cancelled. It’s disappointing and bad business.
★★★★★subscription and paid restrictions
Overpriced menus. Vendors charge 30 to 50 percent more. Jimmy John’s delivery is a better option than most…. My guess is that Foodsby must be charging them a mint to be on their platform.
★★★★★negative experience without a specific reason· unspecific
Multiple problems with this service.. I keep trying to give Foodsby a chance, and they will do ok for a while, and then it’s back to the same with missing items that have been charged for. At least this time my food showed up.
★★★★★negative experience without a specific reason· unspecific
No food. You stated food was delivered today but the restaurant saying they were out of PHO???
★★★★★negative experience without a specific reason· unspecific
Great if they actually deliver. Ordered from App for about 2-3 months. Got the wrong order on occasion. Wrong condiments. No napkins or plastic forks or knives was common. On 7/6 did not deliver at all. Customer Service replies in prepared responses with no emotion or care. Have an alternative plan if the food never arrived.
★★★★★negative experience without a specific reason· unspecific
Meal. Sausage dog cold fries 3.45 may be 12-14 fries cookie hard as a brick salad pulled chicken salty and not good at all
★★★★★negative experience without a specific reason· unspecific
One of the most frustrating services. Downloaded the app and was excited to try out delivery but there’s no way to disable the daily stream of emails! Notification preferences in the app do not save, and reset to ‘Subscribed to All’ when re-opened. There is also no way to change notification preferences from the browser page either. Poor software design in that respect.
★★★★★subscription and paid restrictions
Chop stop. I’m not a picky eater. But this salad looks like yesterday’s leftovers, it was very soggy. I gave it a try because I’m super hungry and also there was not much chicken when I ordered extra too, Yeah I took a couple of bites and I’m over it. Sad afternoon for me. I gave one star because it’s awesome that they deliver where I work for a reasonable cost.
★★★★★negative experience without a specific reason· unspecific
Food delay Day 1. My lunch has been delayed twice now the first time I’m using this service. As a pregnant lady who needs to eat at certain times, delayed lunches are not a good thing! Try harder!
★★★★★negative experience without a specific reason· unspecific
Easy on the sauce. I specifically stated easy on the sauce and they gave me extra sauce
★★★★★negative experience without a specific reason· unspecific
Sigh.. Do you like lukewarm food? Sure it’s cheaper than ubereats but it’s 100% guaranteed to be colder than it should be if it’s a hot lunch and warmer than it should be if it’s a cold lunch. I took a 2 year break from using this app but caved today. Regret. Soggy and lukewarm meatball sub. Soggy and lukewarm curly fries. It never fails.
★★★★★negative experience without a specific reason· unspecific
Missing food. I didn't receive my full order. This was my fist time using this service extremely disappointing.
★★★★★negative experience without a specific reason· unspecific
Angelina’s. The chicken wings were reheated and the bread on the sub was soaked with juice from the peppers. The best thing was the delivery
★★★★★subscription and paid restrictions
Todays order. Did not receive my chips or cookie that came with my salad today when I paid for it.
★★★★★negative experience without a specific reason· unspecific
No reply from Foodsby. One of my orders was missing an item. I sent 3 emails to Foodsby and never got a response. Terrible customer service
★★★★★negative experience without a specific reason· unspecific
First order. Promised at 11:55. Delivery now updated to be delayed an hour. After my lunch break ends…
★★★★★promised 20 minutes - you wait two hours
Inconsistent Delivery Time. The delivery times are too inconsistent. 20 minutes early. 20 minutes late. Tough for the office setting when you may have a meeting end at 12 with the delivery time of 12:10. I’ve had food sit for 15-20 minutes because they delivered it way earlier than estimated.
★★★★★negative experience without a specific reason· unspecific
Didn’t deliver my order. I ordered lunch and they said it was delivered but it never arrived. Now I’m hangry and getting a sad, vending machine lunch.
★★★★★can't cancel: you pay in full for an order that never happens
Unreliable. First order never showed up. Didn’t hear from anyone from the app to correct the problem. Still have a charge on my card and no food.
★★★★★subscription and paid restrictions
Super Late Cold Food. Out of desperation, I’ve tried Foodsby at my office 4 or 5 times. It has never been on time and it’s often cold or stale. It is a terrible dining experience for the cost and you’d be better off with another food delivery app.
★★★★★negative experience without a specific reason· unspecific
Late delivery. Was just notified by my late delivery . Instead of through my email they only put the notice on my cell phone. Which I wouldn’t of seen it. And just simply checked . Late delivery for lunch
★★★★★negative experience without a specific reason· unspecific
Food was not as ordered. Sandwich was not as ordered. Would not order again.
★★★★★negative experience without a specific reason· unspecific
Food not deliverer. App said it was delivered but no food was delivered!!!
★★★★★negative experience without a specific reason· unspecific
Just get Door Dash, Uber Eats, or Grub Hub. Not worth it. I ordered Chick Fil A for lunch. They have NO options for sweet tea or lemonades for drinks? And NO WAFFLE FRIES?????? Like WHAT? How ridiculous? Oh and they forgot my CHICK FIL A SAUCE FROM CHICK FIL A. I have receipt orders requesting it. I’m just ordering from Door Dash. At least they have fries.
★★★★★negative experience without a specific reason· unspecific
Coupons. I would definitely enjoy the app more if you guys would send out the same coupons to each additional customer. Especially the ones who use the app very frequently. There are quite a few that I k ow rarely use the app but get offers such as $3 off. And I’ve never seen the same as others.
★★★★★negative experience without a specific reason· unspecific
Ignores settings. The service is fine. Unfortunately the settings on which notifications to get are ignored. You get them all bless your disable them in iOS.