Qobuz: Music & Editorial

What people write about

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1. ★★★★★negative experience without a specific reason· unspecific

   Frustrating!!. Such a great catalog and resolution but the app’s interface is so messy and user unfriendly!! Please, get it together, straight out the app, learn from other services and you will see how the people will follow!!

2. ★★★★★negative experience without a specific reason· unspecific

   app malfunctioning. Looking at recent reviews, I'm not the only one who's been encountering app issues—most of the albums on the homescreen no longer load, the search function returns nothing no matter what I write, and only one or two songs in a playlist will play. Very frustrating, I switched from Spotify to support something that is better for the artists and their art but Quobuz needs to fix their app's bugs.

3. ★★★★★subscription and paid restrictions

   Nothing works. The music takes forever to load, often playing a few bars and then minutes of silence even when I am on strong WiFi or cell service. No way to play favorites on shuffle or download all favorites. If listening offline apparently the time listening offline is limited between connections. I want to support artists and more conscious platforms but if I am paying for music they need to do better with quality functionality and customer service.

4. ★★★★★negative experience without a specific reason· unspecific

   i miss pre-ai spotify. good luck getting a hold of a customer service representative

5. ★★★★★negative experience without a specific reason· unspecific

   I tried to wait. I tried to wait for qobuz to get it together, waiting for the app to get better, for me to stop crashing out everytime the app would stop working or would recommend me the same garbage song, that I hate that I coincidentally can’t block becuase no such feature exists. I do feel guilty since qobuz pays artists so well, and has a clean record politically but how can I lie to myself the UI and interfaces and algorithm SUCK. I would like to return if you get some things in order first. Bye qobuz. I’m already loving DEEZER.

6. ★★★★★slow performance and long loading times

   Apparently the best music streaming app morals can buy. Edit: Qobuz used an AI chat bot to respond to all reviews and that’s why all 3 star reviews have a Spanish response. Extremely lame as getting away from AI is one of the main reasons i switched. Original review:The best music app you can get while shopping with your morals. Unfortunately, morals fail to buy very much. First, the good: They’re not unethical monsters like the Spotify CEO whose pet project is treating artists like garbage to fund his bad AI projects and war mongering. Also, the quality when everything actually works is top notch. The bad: The search function is atrocious. That top 100 song you just searched for? Here’s a song that doesn’t have any of the same words in the name as a the top result. Oh, did you want to listen to this one song? Well, despite letting you add it to your playlists, for some reason that song isn’t available today (and it’s always some generic song. Today it’s Young Blood by the Naked and Famous). The app is slow on phones, frequently lags when switching songs and has the same shuffling issues as its peers where it seems to default to the same 5 songs every single time. And finally the worst discover functions I’ve ever seen where they have curated playlists with the same 10 songs in them over and over. Seriously, look up a couple 2000’s playlists and count the duplicates in the top results. Oh, and when the app does bother to give you suggestions, it’ll be 100 Bands you’ve never heard of that sound nothing like anything else on your playlists. I use Qobuz due to ethics. I get that for whatever reason they hate the casual Spotify crowd but it’s a shame I can’t get casual listener functionality AND not have to worry about my money funding AI slop and war.

7. ★★★★★subscription and paid restrictions

   Spent $300 on music I never received. No support channel. My first experience with Qobuz has been horrible. I decided to buy $300 worth of music and the payment went through although my cart is still full and I have no purchases listed. There is no support channel that I can find. So I’m out $300 until I dispute the charge with my credit card company. Buyer beware.

8. ★★★★★negative experience without a specific reason· unspecific

   The music is good. The system and webpage is garbage. Can’t navigate system. No way to change email. No way to see account info. Horrible

9. ★★★★★negative experience without a specific reason· unspecific

   Scam. I tried to buy music from their download store and they took my money and I receive no download or items I purchased

10. ★★★★★negative experience without a specific reason· unspecific

    App malfunctioning?. App can’t find any arstists im looking for. Suddenly artists I’ve been listening to are unavailable in my country? (US based bands being played in the US). And the app has a lot of trouble figuring out how to play downloaded albums in places where mobile service is limited…. Then how is it downloaded? Why is it “impossible to play track” in the middle of a downloaded album I’ve been listening to for the past few days? I contacted customer service about issues weeks ago and I have yet to get any kind of response! Cmon! This app used to be great, but I guess no streaming apps can be remotely good.

11. ★★★★★subscription and paid restrictions

    Worthless to me. I purchased an album for the specific purpose to burn it to audio CD so I can play it on my system. I followed the instructions best I could but the icon to start the burn process is not there. If I just wanted to stream it, I could do that for free with my Apple Music subscription. Requested assistance but they never got back to me.

12. ★★★★★negative experience without a specific reason· unspecific

    Not a great app for punk music. You can’t select punk as a genre on the main page and there aren’t any good punk playlists premade. The few punk playlists contain music from other genres.

13. ★★★★★negative experience without a specific reason· unspecific

    Excelente calidad pero pésima carga de temas. Hola. Hace tiempo que vengo experimentando fallas en la app al momento de reproducir una canción. No es problema de mi servicio de internet. Soy usuario de otros servicios de streaming y eso no sucede. Por favor arregla. También sucede con la app de escritorio. Gracias

14. ★★★★★crashes, freezes and errors

    CarPlay. Makes my CarPlay crash. Please fix asap

15. ★★★★★negative experience without a specific reason· unspecific

    It's 2026. Basic features like adding multiple songs to a playlist or viewing a track and going from the track to the album just don't work. Why does navigation and control have to be so bad?

16. ★★★★★negative experience without a specific reason· unspecific

    Constant Pausing. Im playing an album or playlist with plenty of wifi and somehow it keeps pausing every-time out of nowhere. Instead of enjoying the music now Im just getting irritated by the lack of consistency

17. ★★★★★subscription and paid restrictions

    Insufficient Spotify Replacement. I've been paying for premium for about 8 months and I use the app for several hours a day most days of the week. Track details are scant at best, so if a song features more than one artist, you have to look to a third party to figure out who that featured artist is. The algorithm is not intuitive and consistently "shuffles" from one album to the SAME TRACK every time, ignoring the fact that I have never let the song play and switch to something else every single time. There's no way to indicate that you don't like a song, artist or genre, so you can't curate or influence your own algorithm at all. It's pricier than all its competitors and it's becoming clear that the focus is really on its associated magazine. I loathe Spotify and Apple Music, but I no longer would recommend this app as an alternative to those. The anti ai music measures are so lax that they're almost not even an actual selling point or benefit to using this over its competitors. It's still on the platform, still comes up in the shuffle, they just label it as ai. That's it. No preference setting to eliminate it from your feed entirely. What are we even doing here.

18. ★★★★★subscription and paid restrictions

    No download support. So let me get this straight: I can buy the albums on the app or on Safari but in order to download the files in the format I paid for I have to use the desktop version? Why isn’t this possible on mobile at all? This app is only a Spotify clone.

19. ★★★★★negative experience without a specific reason· unspecific

    Horrible App. Often, I cannot connect. Songs stop midway. I reached out to tech support but no response. Save your money.

20. ★★★★★subscription and paid restrictions

    Just stick with Spotify. Tell me why im paying $13/month just for this POS app to never work correctly. It always has issues, it never shuffles, and it skips constantly. I regret ever deleting Spotify for this cursed app

21. ★★★★★negative experience without a specific reason· unspecific

    Customer Service? Hello?. Edit: I’m changing my rating from 2 stars to 1 star as I sent an e-mail to the address that was given to me by Qobuz via the comment on this review… a week later I still have yet to receive any response from customer service. I wanted to like this app but I need help with an issue with my account and I’ve been waiting for a response from their service team for many days now… extremely frustrating, especially since the issue is financially involved!

22. ★★★★★subscription and paid restrictions

    Is this a scam. I signed up and am paying $17 a month and then today it reverted to a non paid subscription even though it shows in apple as paid. I cancelled my subscription moving forward. Liked it, but this fraud.

23. ★★★★★negative experience without a specific reason· unspecific

    Horrible Ui. I don’t know why I can’t favorite playlists to have them at the top of my list. Also the downloads won’t stop when I’m on roaming data, there’s no stop downloads button. Y’all need to seriously do better if you want to be taken seriously as a music streaming app.

24. ★★★★★subscription and paid restrictions

    Glitchy App. I've contacted customer service five times about ongoing issues with the app constantly freezing and glitching. Each time, I have to restart my phone and computer. Despite promises to email me back, I never received any response. It’s incredibly frustrating, especially after spending hundreds of dollars on a year-long subscription—money I invested in a service I haven’t been able to enjoy fully.

25. ★★★★★ads and paywalls on basic actions push listeners straight to a competitor

    Stops while listening to downloads. I really want to like this app and am not giving up on it quite yet. Hoping the bugginess is addressed. Songs will stop midstream even if downloaded. It will pause between songs (sometimes after every song) and you have to hit play again. App crashes fairly often. Would love to change this review once these are addressed

26. ★★★★★inaccurate results and incorrect data

    Great quality … if it works. I am already going through the endless back and forth with your team to figure out why my music is CONSTANTLY stopping. As someone who works in a lab and wears gloves, this is extremely disruptive and not something I’ve ever encountered with other streaming apps. I really like many things about the app habit you NEED to fix this issue ASAP. Also, many of your libraries are incomplete or incorrect. I often get alerts that artists I’ve liked have dropped new albums or songs only to discover the album or song being referenced by Qobuz is a completely different artist with either identical or very similar names. Additionally, you guys take too long to address missing items in your selection. Was super excited to leave Spotify given their war profiteering CEO but I may have to go fund JayZ instead (🤢)

27. ★★★★★negative experience without a specific reason· unspecific

    Music abruptly stops in car constantly. This app would be great if the audio didn’t cut out randomly while driving all the time! Happens when connected to bluetooth and also carplay. I’m very close to switching to something else if you don’t fix this soon!!

28. ★★★★★saving, exporting or sharing the result fails

    Unusable. Recent glitches have made this app completely unusable. Downloads disappear, playback stops, songs and even whole playlists/albums become unavailable because of errors. Disappointing because it was working fine up until a month or two ago, but errors have multiplied seemingly everyday. Gonna have to find a different streamer. :(

29. ★★★★★subscription and paid restrictions

    Customer Service is Nonexistent. Update: I emailed them and provided the information they requested and am now being ignored. Again. So you get a very buggy and inconsistent app and no help if something goes wrong with Qobuz. I switched to Qobuz for a multitude of reasons especially because they pay artists better. I can deal with some minor bugs and app frustrations for that reason. What is unacceptable is when the app updates and you can no longer open the now playing queue. That vastly limits the functionality of the app- no skip or back button in the app (I have to use the widget) and having to search for the album currently playing to like songs. I have waited for over a week to hear from the customer service team and have gotten no response. That is enough for me to cancel my subscription and find a new alternative. So while some of their values are good and the sound quality can be great, there’s no way I can recommend trying them as a Spotify alternative anymore.

30. ★★★★★negative experience without a specific reason· unspecific

    Impossible to play the track because an error occurred. Impossible to play the track because an error occurred