parkrun Official

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1. ★★★★★negative experience without a specific reason· unspecific

   Personal profile. I don’t like the fact that others can view my profile like it is their own. Should be an option to make account private.

2. ★★★★★negative experience without a specific reason· unspecific

   Getting absorbed by Big ParkRun. Worrisome to see this app will lose its independence.

3. ★★★★★negative experience without a specific reason· unspecific

   Change the display name. Useful app. However the app icon shows up on my Home Screen as “5K” which is not specific, unique, descriptive or ultimately helpful. Please change the display name to Parkrun or something similar.

4. ★★★★★negative experience without a specific reason· unspecific

   Sort out the font. Went through it for 10 minutes and had a headache by the end. It needs toned down a bit. Also the home screen is awful, you should be able to edit your own home screen

5. ★★★★★negative experience without a specific reason· unspecific

   Will this app ever be updated again?. I see parkrun are working their magic again. Their last official app was abandoned when they couldn’t get it to even open without crashing. Is this one heading the same way? I suspect development by committee.

6. ★★★★★inaccurate results and incorrect data

   Request for Immediate Removal of the Ulster Banner from parkrun Materials. I am writing to formally request the immediate removal of the Ulster Banner (flag) being used to represent Northern Ireland in parkrun materials. The Ulster Banner is a loyalist symbol that was discontinued in 1973 and no longer has any official status. It does not represent me, nor does it represent many people who participate in parkrun in Northern Ireland. Northern Ireland does not have an ‘official flag’ ,and the continued use of this banner is both inaccurate and exclusionary. parkrun presents itself as an inclusive, community-focused organisation. Displaying a politically charged and historically contentious symbol undermines that commitment and creates an environment where participants may feel unrepresented or marginalised. I am therefore asking that this flag be removed immediately and replaced with a neutral alternative that reflects parkrun’s stated values of inclusivity and respect for all participants. I would appreciate confirmation that this issue is being addressed as a matter of

7. ★★★★★data, history or progress disappears

   Downhill recently. The app really has gone downhill since it was bought by parkrun. Much buggier, with data sync issues becoming more frequent. Additionally, event numbers now don’t sync until Mondays for some reason. Should be brought back to how it was.

8. ★★★★★negative experience without a specific reason· unspecific

   Most user unfriendly app in existence. If there was a “no stars” option you’d be getting it. Having switched to another phone and uploaded the app I am now without a barcode. I have entered into the most Kafkaesque of situations where, even though I’m registered, my name doesn’t come up on the list and it says to add your barcode you need your name or barcode. It asks you to sign in but there’s nowhere to sign in. I went to the website dnd to sign in you need your ID which, it turns out, is in your email. But nowhere does it say where your ID can be found. I had to Google it. I’m beyond frustrated. I stood at the finish and it took four people trying different ways to find my name and barcode. One of them managed it eventually but had no idea how they did it when asked afterwards because the process she had gone through was so convoluted. Why can THEY find my name and barcode and I can’t? It’s crazy. It’s really good job that Parkrun attracts so many very friendly people who are prepared to help others out because this app is a bloody nightmare . So today can be summed up with Q: “How many people does it take to find and use a barcode?” A: “6. 4 trying their damnedest, one runner standing apologetically to one side and another waiting a bit awkwardly to zap it”

9. ★★★★★negative experience without a specific reason· unspecific

   No longer works. This app used to be great but no longer works. It doesn’t open at all.

10. ★★★★★negative experience without a specific reason· unspecific

    Why release an update on a Saturday?. Ridiculous decision to release an update on a Parkrun day that crashes the app and renders it unusable.

11. ★★★★★negative experience without a specific reason· unspecific

    Doesn’t work. Was recommended this app but it never opens.

12. ★★★★★negative experience without a specific reason· unspecific

    App crashes. Since updated app does does not open

13. ★★★★★crashes, freezes and errors

    Latest version. Latest version not working on iPhone 🥲

14. ★★★★★negative experience without a specific reason· unspecific

    App doesn’t open. 🙁. App won’t open. Having removed and reinstalled. Tried different phones. Still no joy. Tried to contact developer but the contact form on his website doesn’t work either.

15. ★★★★★crashes, freezes and errors

    Broken by the latest update. Crashes when you try to open it. iPhone 13 with latest iOS. Also on my friends iPhone Can’t really rate it with any stars if you can’t use it ;(

16. ★★★★★crashes, freezes and errors

    Currently not working. Won’t load

17. ★★★★★an update broke a familiar workflow

    App crashed after last update. Contact us form also refuses to send message to support! Used to work fine until the latest update, no it crashes on opening. Reinstalled all & restarted phone, no difference. Run out of ideas.

18. ★★★★★negative experience without a specific reason· unspecific

    Dead app. It was good app until the latest update killed it and it no longer loads

19. ★★★★★negative experience without a specific reason· unspecific

    Crashing. Been trying to open the 5K app for a few days keeps on crashing

20. ★★★★★negative experience without a specific reason· unspecific

    Won’t open, keeps crashing. Useful app rendered unusable - not sure why even after a restart it crashes on my phone after latest iOS update. Hopefully can restore 5 star status when (if?) it starts working again.

21. ★★★★★negative experience without a specific reason· unspecific

    Crashes on start up now. No longer works on iOS 17.5.1 after the update.

22. ★★★★★negative experience without a specific reason· unspecific

    Just crashes now instantly. Really poor & doesn’t even open now.

23. ★★★★★negative experience without a specific reason· unspecific

    Doesn’t load any data. No data loads, waste of time

24. ★★★★★negative experience without a specific reason· unspecific

    Brilliant to start with, brought to its knees by peer pressure. This app started off brilliantly as a way to encourage people to keep coming to parkrun through its unique challenges. The recent removal of the number challenges however is yet another example of the few complaints of the very few who want to spoil the parkrun experience for the many. With so many parkrun even promoting the Fibonacci or Nelson events, the evidence is clear that the overwhelming majority will share this view. Parkrun should backtrack this decision, or it will lose attendees, which is what it sounds like they’re aiming for

25. ★★★★★negative experience without a specific reason· unspecific

    Security. It seems anyone can download someone else’s barcode and scan it at an event.

26. ★★★★★negative experience without a specific reason· unspecific

    Login. I am never able to login to the app. I try to press where it says login but nothing happens. Soo annoying, when it used to work it was ace and I loved it shame that’s no longer the case.

27. ★★★★★login, signup and account access

    Cannot Log In. Sadly, I cannot log in. I enter my barcode and it simply says I’m signed out. So if I come off and download again I get sent round the same loop.

28. ★★★★★cross-device sync is unreliable

    No Data. I have put in my barcode but keep getting the message DATA SYNC FAILED. Using iPhone 13

29. ★★★★★accessibility and assistive-technology issues

    Terrible headings in latest update. The new challenge headings are terrible. They are overly large. At minimum they should be dynamic based on a users display settings and size. How did this pass accessibility before it was released?

30. ★★★★★negative experience without a specific reason· unspecific

    Rubbish update. Updated to latest version 4.5. Now have no parkruns listed on map. No NENDY. Very unhelpful