Otter Transcribe Voice Notes

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1. ★★★★★negative experience without a specific reason· unspecific

   Meh. Recording meetings and getting a transcript in AI you can ask questions to. It's helpful, don't get me wrong, but Vaught has let that be their ace, and they really haven't made a very good user experience. • If you go to hit record, you can't start recording immediately. • If you have a calendar event distinct, you've got to choose what meeting the recording is before it starts capturing anything. An unnecessary delay. • If it's not internet connected, it won't record. Good luck if your Wi-Fi is spotty. • If you've got a lot of meetings to sort through and organize, you can't move a meeting into a folder from the list. You have to go open that meeting, but then when you open the meeting, if you need to create a new folder, you can't. You have to go back to the list, and every time you go back to the list, it scrolls you to the top. If you're trying to organize meetings from several weeks ago and don't have the right folders created, good luck. I'll be right back.

2. ★★★★★trial charges and refunds

   Charged me for a yearly subscription and wouldn’t refund. I used the trial run of otter to see how it was and it didn’t work as well as it says it does. The words didn’t match what the speaker was saying in many cases. I thought I canceled before they were supposed to charge me but I guess I missed the final step. When I saw the charge notification I immediately canceled and requested a refund as the item did not work as expected. I was denied the refund and now I have to go to my bank and get them involved. Do not sign up for the trial run unless you want to be charged the 106 dollars for an item that doesn’t work as expected.

3. ★★★★★negative experience without a specific reason· unspecific

   Awful. Not intuitive not easy to use not fun

4. ★★★★★negative experience without a specific reason· unspecific

   One of the worst apps I have ever purchased. Completely overpriced

5. ★★★★★negative experience without a specific reason· unspecific

   Lore building. Perfect for lore building. Like im making ocs and i suck at keeping track of my lore and keeping it concise and so i just talk about my lore and tell it to organize it and tell it when to add something or not and it summarizes it in an easily digestible way its so good for lore and world building

6. ★★★★★subscription and paid restrictions

   It does OK. I needed this app to transcribe a meeting for me. It really did a half way ok job. It doesn’t differentiate voice well. It would be easier to just take shorthand notes instead. Accidentally forgot to delete it so unfortunately I paid for a subscription and didn’t get a usable product.

7. ★★★★★subscription and paid restrictions

   ❌ Sneaky bait-and-switch. Do not trust their "trials.". I signed up for the 7-day trial of the $16.99 Pro plan specifically because it advertised 90 minutes of recording time per meeting. I needed it to keep track of a critical school district meeting for my daughter. Instead, the app cut me off at exactly 30 minutes right in the middle of the meeting. I didn't even get the extra time promised for the premium trial. This feels like incredibly sneaky, dishonest advertising. How can anyone trust these tools to manage important parts of their life or business if the company can't be 100% honest about what they deliver in their advertisements? Don't ask people to try a product to earn their money, and then hold the actual features hostage until the card clears. It's frustrating and completely unreliable when you're counting on it. Absolute trash user experience.

8. ★★★★★trial charges and refunds

   DO NOT USE. Signed up for the “Free” 7 day trial and was immediately charged $16.99. I want my money back. Do not download this app.

9. ★★★★★login, signup and account access

   Subscriber for 4+ years logged me out without warning. Logged me out and won't let me login saying needs email. I use my Apple ID to login and never had a problem before. Won't even let me set an email.

10. ★★★★★subscription and paid restrictions

    Do Not Dowload. Be sure to read their terms of service very carefully. Do not try it out. Would not refund a canceled annual subscription that was not used

11. ★★★★★subscription and paid restrictions

    Huge dip in quality. I discovered Otter in 2022, and it basically helped me write half of my book. The speech to text was clean and quick, and it would break up the transcription into actual sentences. Today, I returned to it as I’m writing another book. I did two 20 min recordings. It lost the last 5 minutes of one of these recordings. Back in 2022, I paid for premium and used it hundreds of hours, and not once did it lose any of my recordings. 4 minutes isn’t a lot of material by any means, but I no longer trust it and will be switching to another company. I can’t believe how much this app has declined in quality. It’s disgraceful.

12. ★★★★★subscription and paid restrictions

    subscription. every app just HAS to include some sort of money grab/subscription. what lecture is only 30 minutes? just taking advantage of students/people with disabilities who would really benefit from this. $16.99 a month is also insane!! so greedy, you can make money from advertising or make it more affordable. i’ll be looking for an alternative.

13. ★★★★★crashes, freezes and errors

    So sloppy, bad user experience. Everything about this app doesn’t work like you’d think. Try to edit a transcript (totally buggy), try to add a photo (lowest quality photo possible), etc. You need to fix your product.

14. ★★★★★negative experience without a specific reason· unspecific

    Very pushy to upgrade. Sets limits on trials making it hard to test the app. Poor experience

15. ★★★★★negative experience without a specific reason· unspecific

    Do Not Install This Intrusive AI. it won’t stop even after installing

16. ★★★★★crashes, freezes and errors

    Such a huge waste of money and broken. Great concept. Absolute trash execution. The idea of a recorder that instantly uploads audio, transcribes it, and lets you access it from anywhere on the web is amazing . Too bad this app can barely record audio reliably. Processing audio takes several minutes or worse, the AI transcription is laughably bad, especially for anything technical in nature. And now this dumb app lost an entire meeting I recorded to help write notes. Customer support? Good luck! Apparently there support strategy is to provide an email to nowhere that I guess I might get a response to. The point is this type of product is designed to be used and retrieved quickly and routinely and this app simply can’t do that accurately or , for me right now, not at all. This thing is less reliable or useful that the voice memo app on iPhone and given I have to use ChatGPT on the audio anyway to get accurate transcript, that’s one my headache that really makes me question if it is a huge livability to get it

17. ★★★★★negative experience without a specific reason· unspecific

    Bad. Caught nothing …usually good

18. ★★★★★subscription and paid restrictions

    Issues with otter. Hello Otter Support, I’m very disappointed with the app’s recent performance. It started out strong, but lately it has become unreliable. When I press “record,” it sometimes does not start recording, or it becomes unresponsive. As a result, I have missed important meeting notes and manual recordings. I also noticed that since the pause/stop button began appearing on the screen, the recording issues have become much worse. Please resolve this issue immediately or provide a refund. Thank you.

19. ★★★★★negative experience without a specific reason· unspecific

    Absolutely trash.. Horrible, doesn’t work as advertised, complete garage, waste of money and overpriced!

20. ★★★★★trial charges and refunds

    NO REFUNDS - BEWARE. The app makes it extremely difficult to cancel the free trial. I missed the cancel trial deadline by a few minutes and was charged a $89.99 fee. The company is not allowing any refunds and now I am stuck with a subscription I do not need for a whole year. BEWARE! They offer zero flexibility.

21. ★★★★★negative experience without a specific reason· unspecific

    🤬🤬🤬🤬🤬🤬. I have a testé on Monday. Yesterday did not record my class!!!! They said , no worries is recording and transcripts appear later!! False!!!!

22. ★★★★★negative experience without a specific reason· unspecific

    This app is terrible. I have had Otter since February 2025, but the big problem it is so terrible. I had to get rid of it. I tried to solve it multiple times and I still got the exact same issues. So for example It takes so long to make a one minute video and when it does it my video crashes mid upload. Why does it take so long to upload a one minute video? I don’t know. I also struggle to login. When I tried to login otter I was freaking rejected. You’re absolutely messed up. Please update the app. I tried to buy a plan multiple times and failed. This app is the worst.

23. ★★★★★subscription and paid restrictions

    Issues since November. I have had issues since at least November maybe longer with the ability to edit my conversations on my iPhone and iPad. I have submitted several requests and only told they are working on it. I’ve been paying for another year and have had nothing but issues. It’s frustrating when I pay for the pro version. When will there be sustaining solution?!?

24. ★★★★★subscription and paid restrictions

    SKIPS COMPLETE SENTENCES & PARAGRAPH STATEMENTS. I’ve been using otter for 2 years now 2026.serious decline in transcription quality with my subscription. When I first began using the service, it accurately captured nearly all spoken content, including very subtle speech, and reliably identified speakers. I relied on it heavily for SPECIAL EDUCATION ARD IEP SCHOOL MEETINGS. Recently, however, I’ve noticed a significant drop in performance. Entire sentences and even full paragraphs are being skipped or omitted from transcripts. Speaker identification is also no longer functioning consistently.i have resumed using the service this year for ADVOCACY meetings, and unfortunately, the current output does not reflect the level of accuracy expected from a $100 annual paid subscription. At this point, the performance is comparable to what I would expect from a free-tier service.I have tried canceling and WEB/app tells me “OTTER REFUSED TO CONNECT“ I have also tried using their IA chat to communicate my whats going on and it just keeps going into loops and does not resolve my issue! I have already documented multiple recent meetings where key content was missing from the transcript. This impacts usability and reliability for recordkeeping purposes. I need a HUMAN to contact ME TO HELP RESOLVE MY ISSUE, TO CANCEL MY SUBSCRIPTION and FOR A REFUND OF MY UNUSED SUBSCRIPTION.

25. ★★★★★negative experience without a specific reason· unspecific

    Terrible to get started. This app doesn’t even let you login. I chose Google. I chose Microsoft. It makes it way too difficult to access your account to login. It would be much better suited if it just simply worked.

26. ★★★★★subscription and paid restrictions

    Misleading bad. Paid for the pro version so I could use it only to have them tell me there is a 90 min limit that is not clearly communicated in the upgrade screen on the app.

27. ★★★★★negative experience without a specific reason· unspecific

    Terrible. Takes so long to load a 1 minute video this app is a joke

28. ★★★★★negative experience without a specific reason· unspecific

    Emphasis awful!!!. I just wrote a highly negative review of this program. The program is so horrible I wanted to leave another an emphatic negative rating about it for emphasis.

29. ★★★★★negative experience without a specific reason· unspecific

    Not getting transcripts. I am a longtime user and I feel the service is getting worse. It takes a year and a day to get transcripts. Very disappointed.

30. ★★★★★negative experience without a specific reason· unspecific

    Scammy. Guys has hidden the unsubscribe button very far and even made an effort so my phone won’t scroll to the button… this must be illegal.