Jumpspeak | Language Learning

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1. ★★★★★подписка и платные ограничения

   Shameful billing practices. Signed up for a week promo, they without my permission moved it into a monthly subscription. I am sure they hide this in the fine print, but it only tells me how dishonest they are at business— they will sell out their customers before they even get them.

2. ★★★★★негативный опыт без конкретной причины· без конкретики

   Amharic. The app doesn’t teach Amharic.

3. ★★★★★подписка и платные ограничения

   Awful. After one day, asked for refund and Apple refused twice. It has trouble hearing me - it doesn’t say I’m saying words wrong, but it won’t acknowledge I said anything. I’ve tried a few times and it stinks.

4. ★★★★★подписка и платные ограничения

   This is a scam. Do not purchase this app. It is poorly made and does not “teach” anything. You also do not have a free trial option, so that you’re forced to lock in a very high annual/3 month cost. The reviews for their ads are mostly bots. Do not purchase this app.

5. ★★★★★подписка и платные ограничения

   Absolutely horrible customer service. Refuse to allow a refund. No integrity in this business.. I cannot begin to express how disappointed I am in the customer service. Read the fine print because they will charge you after you cancelled. They also refuse to work with you and then they just expect you to want to use their services after they’ve stolen from you. It’s incredible.

6. ★★★★★подписка и платные ограничения

   Scam. This app is an absolute scam, as you sign up and download the app but they don’t sync and when you talk to customer service they say “we can’t find your account” but they definitely found how to charge me. This is criminal, a bait and switch scam. DO NOT BUY THIS

7. ★★★★★негативный опыт без конкретной причины· без конкретики

   Not free.. No free version.

8. ★★★★★иИ-генерация даёт бессмысленные и неверные фразы

   Lights are on, but no one’s home. I signed up for Jumpspeak and paid for a subscription, but all I’ve ever received from the company are marketing-ish emails from an unmonitored address. No information about how to use my subscription, and when I open the app, it just tries to sell me a subscription. I’ve reached out to the company a couple of ways over the last two weeks, but there’s been no reply. It seems like the developer just put this app out there and is letting it run on AI autopilot. This would partially be Apple’s fault, too, for not having better quality control. Speaking of which, the charge to my card didn’t go through Apple’s system, so I can’t request a refund via Apple. All of the replies to negative reviews in the app store sound very formulaic, and not-so-helpfully just direct the reviewer to the help page. Probably AI-generated. At this point my only recourse is to reverse the charge via my credit card. Sean, if you’re reading this and you’re a real person, you can’t just expect to get recurring revenue from an app without there being any humans in the loop. That’s just wrong.

9. ★★★★★подписка и платные ограничения

   Hard pass. I tried this app out last year and it was glitchy and more of an annoyance than helpful. Thought I cancelled the trail, the full year payment went through and it just went through for another year. Don’t use this app they’ll just take your money

10. ★★★★★подписка и платные ограничения

    scam. I signed up for the language app, and then this company automatically enrolled me without my knowledge or consent into a monthly subscription service. this was to a company with a different name - RYPE inc so i did not spot it and theyve taken thousands of dollars from me! i've emailed them to say ive reported them to the FTC and want a refund for the unauthorised charges. They've responded to my review on another platform and asked me to email them again, but then have ignored my email for over 6 weeks. AVOID

11. ★★★★★подписка и платные ограничения

    Thieves. One year after canceling subscription and deleting the app, I was charged subscription fee. I contacted them, and the answer was : “too bad, can’t refund, you are a day too late.” Don’t use, you can’t get out. And the app is really bad

12. ★★★★★подписка и платные ограничения

    Lost streak because I won’t upgrade to premium. Tried for two days to do my lessons while it says I’ve reached my daily limit; I haven’t done any lessons for two days because it keeps prompting me to buy premium because I “reached my limit for lessons for the day” I was going to try free version for a month before deciding to try premium, doesn’t seem worth it for the free version and with bugs in the free version now I’m not really interested in buying premium either i expect issues with that as well

13. ★★★★★не хватает нужной функции

    Need a variety of voices. I liked Jumpspeak in the beginning but now EVERY single lesson in Spain Spanish features the voice of an abuela and it’s really annoying. It’s getting worse and worse. Please fix this. I don’t mind sometimes but it’s EVERY LESSON.

14. ★★★★★подписка и платные ограничения

    Unhelpful & confusing for beginners. I found JumpSpeak’s AI integration more frustrating than helpful. The AI conversation partners feel unnatural and sometimes creepy, and the role-playing exercises are especially poor. The AI frequently ignores what I say, responds to unrelated comments, or goes completely off-topic, making conversations confusing rather than educational. This is particularly unhelpful for beginners who need accurate, relevant feedback. To make matters worse, obtaining my money-back guarantee refund has been extremely difficult. Customer service appears nearly nonexistent, and I receive daily emails saying they are overwhelmed and unable to respond.

15. ★★★★★подписка и платные ограничения

    Scammed for over $2000. Be wary of this company. I signed up for a single year of learning for $80. They started charging my card $399 for daily 30 minute lessons, $179 for a yearly subscription, and $69 every 30 days. There isn’t even an option to sign up for or take 30 minute lessons on the website/app. Completely fraudulent charge

16. ★★★★★подписка и платные ограничения

    Charged Without Notice. I had a very disappointing experience with Jumpspeak’s renewal practices. I was charged for a subscription renewal without receiving any notice beforehand. There was no reminder email, no clear warning, and no meaningful opportunity to cancel before the charge went through. For a company selling a language-learning product, transparency and trust should be a priority. Instead, the renewal process felt like it was designed to catch customers off guard. The cancellation and refund process was also frustrating, which only made the experience worse. I would strongly caution others against doing business with companies that use renewal practices like this. Customers deserve clear advance notice before being charged, and the lack of transparency in this process left me with little confidence in the company.

17. ★★★★★негативный опыт без конкретной причины· без конкретики

    Scam. This app is a total scam

18. ★★★★★негативный опыт без конкретной причины· без конкретики

    The "AI chat" is a scam. Truly awful. I downloaded this app specifically to have AI conversations, but the feature is terrible. The conversations are just scripts you can't deviate from. If you ask extra questions or give detailed answers, the character you were conversing with does not acknowledge or understand them. Often, it will ask a question I've already answered. Straight garbage. Waste of money.

19. ★★★★★подписка и платные ограничения

    They don’t honor the unconditional guarantee. Tried to refund based on their guarantee. Received a partial refund after 5 days. Support is basically non existent

20. ★★★★★подписка и платные ограничения

    A LONG Way To Go - but I’ll give em a chance to get it right.. I jumped on this app through an offer on Facebook. For some reason, my account on “the web” is actually different than my account in “the app” - customer support did not even respond to my request for assistance. So, I’m not a satisfied customer by any means. I read about all the great AI “stuff” that was part of this app… except for what I initially bought (which was “premium” - the product sold through the Facebook offer) - and it did not include “AI” (actually “Premium AI” - which was an ad-on. It basically doubled the cost of my original purchase. But… here’s the thing… I really want the product to work so I’m hopeful that these initial issues get sorted out quickly.

21. ★★★★★негативный опыт без конкретной причины· без конкретики

    Price gouge and no way to cancel easily. I’ve tried several apps and found the on boarding for this one to be ridiculous. 15 minutes of saying no to multiple expensive add-ons, which, if I had actually bought them all would bring the price into the hundreds. When I didn’t enjoy the app there was no way to cancel it on the site and I’ve been waiting almost 2 weeks for someone to reimburse me, and honor the 100 day moneyback guarantee. I didn’t like the functionality set much either. Way better options out there.

22. ★★★★★негативный опыт без конкретной причины· без конкретики

    SCAM. I downloaded this app passively and was charged 300 DOLLARS unbegknownst to me, and there is absolutely no customer service.

23. ★★★★★подписка и платные ограничения

    I had to pay to see and didn't like what I did. No free trial, you have to pay at minimum $50 to even see the content. Even if its for 3 months, I think customers have the right to at least see what they're paying for before committing so much for so long I'm trying "Newbie" in French and I'm just watching very involved conversations using all sorts of words not covered in my classes yet. But this is the second lesson, teaching you how to say "oui" along with 5 other basic words? The content for the level of student is insane and the developers need to research how comprehensible input works. Its when people learn by association and can build vocabulary. This app is telling people to learn 6 words and then have a broken experience attempting a conversation with AI. The app even tried to have me skip it, suggesting the developers know this is broken too. This app is not good at what it does and I have to pay over $50 to use the app for 5 minutes to determine this. Cancelling immediately at least but my money is gone

24. ★★★★★подписка и платные ограничения

    Run away. I saw the advertise my Facebook so I went on and signed up and paid. After I paid then take it to another page. It says oh you version because the version we just sold, you has virtually no benefits that we just advertised. Then they double the price if you actually want to get any benefit out of it. Then they add on for a master class to actually get the lessons. And then they offer you a ton of other things the total of which could add up to $6000 per year. I finally finished and they said that I should download the app and wait for an email. I download the app. I never get an email and then every time I try to do anything on the app they just keep trying to get me to buy something else. Horrible.

25. ★★★★★негативный опыт без конкретной причины· без конкретики

    Garbage. Two minutes of garbage introduction on how great the app is before you can even get to the language you wanna learn. Deleted the damn thing.

26. ★★★★★подписка и платные ограничения

    Billing scam. I was billed $99 without any notice. Customer service basically said “too bad” and is refusing to refund me when I canceled.

27. ★★★★★подписка и платные ограничения

    Useless customer service. I cannot open the program without it asking me to pay AGAIN. I sent proof of payment and still no access. They keep writing back, which appears to be an automated message because no one responds to what I have written. Save yourself the money.

28. ★★★★★подписка и платные ограничения

    Do not buy this app unless looking closely at the subscription details.. Now waiting on a refund from apple because they charged me for a year not monthly. If the app wants to contact me, please do because I’m not impressed

29. ★★★★★подписка и платные ограничения

    Don’t waste your money. While there are some helpful aspects of breaking up longer phrases into a couple words at a time, my general experience was pretty terrible. I was promised AI conversations. There was lots of bugs, things were pretty out of order, and overall they just have a lot of work to do. Duolingo Max can do the same thing but better (in my experience). For reference, I am learning German (A2). At this point, I’m just going to pay for private lessons or hop on discord to talk to strangers in German.

30. ★★★★★негативный опыт без конкретной причины· без конкретики

    Nope. Its not been good since day one. Maybe for learning languages that arent Korean? But the Korean version is not good.