Shake Shack

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подгружаю остальные отзывы

1. ★★★★★негативный опыт без конкретной причины· без конкретики

   Food is good. Prices are too high!! And you don’t even get a drink!! $6 French fries smh!! But that food is good

2. ★★★★★подписка и платные ограничения

   payment. payment don’t work well

3. ★★★★★негативный опыт без конкретной причины· без конкретики

   The purpose of gloves. The purpose of gloves is not to wear the gloves and constantly touch dirty surfaces (countertops, computer screens) with the gloves and then touch my food with your dirty gloves.

4. ★★★★★медленная работа и долгие загрузки

   App was slow to send code. Called and location was unable to take my order over the phone

5. ★★★★★отмена невозможна: платишь за заказ, который не состоится

   Fix Apple Pay. My orders never go through with Apple Pay. That’s the only restaurant and app that blocks me from using Apple pay.

6. ★★★★★негативный опыт без конкретной причины· без конкретики

   Inconvenience. My Apple Pay did not work. I had to use my credit card and manually input my information.

7. ★★★★★негативный опыт без конкретной причины· без конкретики

   Impossible to reorder. The app itself is perfect and the design is nice, but there is a big issue with placing a second order at the same time. For example, if I forget to order something or I want to get an additional item, it’s impossible to place another order for about half an hour

8. ★★★★★не хватает нужной функции

   $2 sodas and $4 fries (how is that a deal). Used to love the value of the $1 drinks and $3 fries. Bumping prices up while keeping the chaotic app-coupon loops is a bait-and-switch. Deleting the app and going to In-N-Out instead. Should have just kept the prices the same and slowly move away from the coupons for free burgers if you were losing money on each order.

9. ★★★★★негативный опыт без конкретной причины· без конкретики

   Hard to use. Had to place all the orders at least twice before it would register them, and as for getting a soda at the end, gave up after four tries

10. ★★★★★негативный опыт без конкретной причины· без конкретики

    Login extra steps. This is the only food app that makes it difficult to login every time you use it. They need to refresh their apps ease of use and logging in

11. ★★★★★не хватает нужной функции

    Please add the required promotional items to your bag. Dark pattern to offer a promo and then it doesn’t work at checkout. Has happened multiple times with no easy way to understand if user error or app error. No suggested quick fix either. Make this your next feature. I’m gonna bounce and go order from another place.

12. ★★★★★негативный опыт без конкретной причины· без конкретики

    Lousy website. Hate the shake shack website. U always have to re sign in which is not easy. Nothing about the order process is intuitive. Lousy.

13. ★★★★★негативный опыт без конкретной причины· без конкретики

    Apple Pay doesn’t work. Ridiculous tried 4 different valid cards. Shake shake get it together…

14. ★★★★★негативный опыт без конкретной причины· без конкретики

    Welcome offer does not work. I loaded the app and tried to make my first purchase using the offer in the app. Tried for 10 minutes, it never worked.

15. ★★★★★негативный опыт без конкретной причины· без конкретики

    Support. They support GLAAD will not be partaking in their food or app.

16. ★★★★★негативный опыт без конкретной причины· без конкретики

    Too expensive. It’s pretty zesty bro lower the prices

17. ★★★★★подписка и платные ограничения

    Careful with tipping. When you get to ordering page note that The app defaults to 10% tip. Today I hit order too fast and ended up inadvertently paying a tip for a pickup order.

18. ★★★★★поддержки нет: бот по кругу вместо живого человека

    This app sucks. It doesn’t work. If you use Apple pay it will only work once and then it throws you into a death loop where it requires you to add your phone number and then will tell you an account with the number exists. Truly stupid. Don’t waste your time.

19. ★★★★★негативный опыт без конкретной причины· без конкретики

    App update won't stay put. The past several days I lost count how many times I updated the shake shack app. Yet as soon as I download the update, the update is pending download again.

20. ★★★★★негативный опыт без конкретной причины· без конкретики

    Horrible app. Non stop issues - always logs you out, need code to get back in, hate this app, have mentioned several times in store, they don’t care

21. ★★★★★подписка и платные ограничения

    Payment options. Apple Pay is not working

22. ★★★★★не хватает нужной функции

    Need a fix for always updating.. Every time I check for updates Shake Shack is there.

23. ★★★★★негативный опыт без конкретной причины· без конкретики

    Glitchy app. App and website glitchy.. needs work

24. ★★★★★негативный опыт без конкретной причины· без конкретики

    App needs work. I despise this app. Takes us 15 minutes to order cause it deletes our order if we don’t sign in 1st & then the app design changes if you’re logged in.

25. ★★★★★негативный опыт без конкретной причины· без конкретики

    Awful app. Shouldn’t require 2 verification codes to order a burger

26. ★★★★★негативный опыт без конкретной причины· без конкретики

    Just want to eat. I just wanted to eat and get my food but when purchasing it makes me go through this whole process, asking for my email, code, ect! One out of five stars!

27. ★★★★★медленная работа и долгие загрузки

    Bad service. Service at this location is slow

28. ★★★★★негативный опыт без конкретной причины· без конкретики

    Offers show can’t access. Can’t access my offers?

29. ★★★★★негативный опыт без конкретной причины· без конкретики

    Always a struggle to check out. Exactly what the title says. Checking out is always a problem.

30. ★★★★★негативный опыт без конкретной причины· без конкретики

    useless. it attempts to redirect, then immediately closes when it fails to reach a login screen.