Brussels Airlines

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подгружаю остальные отзывы

1. ★★★★★негативный опыт без конкретной причины· без конкретики

   Please fix the app!. App crashes everytime I open. Updated app and still crashes.

2. ★★★★★вылеты, зависания и ошибки

   Buggy. App is useless and slow, constantly buggy and will throw you in circles. Makes it impossible to check-in or modify your flight

3. ★★★★★не хватает нужной функции

   No way to log in. I downloaded the app, but the login screen never appears what I run the app, just a blank page. It needs a bit more work before release!

4. ★★★★★вылеты, зависания и ошибки

   Buggy and restrictive. Makes you sign in or sign up for a miles and plus account in order to do anything with your reservation. No thanks.

5. ★★★★★негативный опыт без конкретной причины· без конкретики

   No guest checkin. You have to set up a Travel ID to simply check in for your flight. Why?

6. ★★★★★негативный опыт без конкретной причины· без конкретики

   Keeps crashing. Very frustrating to try to check in and app keeps crashing. Finally had to go to website. And that has issues too.

7. ★★★★★поддержка не отвечает или не решает проблему

   Useless. Most worthless airline app I have ever used. It does not allow for online check-in for some reason & the customer service reps are beyond rude & useless. It’s 2025, but apparently online check-in is too difficult for them to figure out

8. ★★★★★негативный опыт без конкретной причины· без конкретики

   No one answered Live Chat. No one answered the Live chat! I waited from 9:20am until 9:45am. Horrible customer service.

9. ★★★★★подписка и платные ограничения

   The change seat at the gate. I paid extra so we can choose our seats and when I got to the gate, we were given new seats…one of the a middle seat. Not good.

10. ★★★★★негативный опыт без конкретной причины· без конкретики

    No boarding pass. Why check in online if I can’t get a boarding pass

11. ★★★★★негативный опыт без конкретной причины· без конкретики

    App doesn’t update. No need to use this. We’re currently stuck on the tarmac and due to strikes in France (surprise…) and this app shows our flight on time. No possibility to manage the second leg from the app, so no need to have it.

12. ★★★★★негативный опыт без конкретной причины· без конкретики

    Can’t get my boarding passes.. What’s the use of an airline app that doesn’t give you access electronic boarding passes. I also couldn’t check in through the app; I had to do it online. The app doesn’t work.

13. ★★★★★негативный опыт без конкретной причины· без конкретики

    No options. Doesn’t bring other options to chose from if the specified flight is not available

14. ★★★★★негативный опыт без конкретной причины· без конкретики

    Search function does not work. Apps does not allow me to search my destination location

15. ★★★★★вылеты, зависания и ошибки

    👎🏼. Error message every time I try to find my flight.

16. ★★★★★не хватает нужной функции

    Need for update. Designed for Ipad, it did not work just after download...message received " needs an update" . Update non existing!

17. ★★★★★негативный опыт без конкретной причины· без конкретики

    Worse service ever. Misinformation and misleading on purpose

18. ★★★★★подписка и платные ограничения

    The worst booking app. Hangs all the time and impossible to do a payment with an international credit card. Too many flaws and unreliable, which is not good enough for a booking tool of a national carrier. Easy jet, BA, KLM, Air France, Qatar, Emirates seem to be able to do it, why not brussels airlines?

19. ★★★★★вылеты, зависания и ошибки

    Keep getting an error message. At every stage, app throws back an error message: the information you are looking for can’t be found, try again later. And this no matter what I try to do. All the time. Annoying.

20. ★★★★★негативный опыт без конкретной причины· без конкретики

    Don’t use this app. Tried logging on with the iPhone app. I used my typical username and password, but it didn’t go through after multiple attempts. Consequently my account has been locked. Can’t get on with the regular browser either.

21. ★★★★★негативный опыт без конкретной причины· без конкретики

    Not finished. Spelling errors within the app... flight time doesn't account for time zones... tells me my BRU-JFK flight is 2hr long... I wish!

22. ★★★★★негативный опыт без конкретной причины· без конкретики

    Washington Dulles to Brussels. Bought the ticket on Delta, was code share with KLM, who cancelled their flight and put us on Brussels Air , who then outsourced the flight to Eurowings . Not happy with final flight.

23. ★★★★★подписка и платные ограничения

    Bof. J’ai pu acheter un billet avec l’application, j’aurais préféré avoir une option Apple Pay mais il n’y a pas. Au moment du payment l’Application a laggué au point que j’ai appuyé sur fermer, mais encore pire j’ai pas pu voir l’achat dans l’application du coup j’ai que cru ce n’était pas passé et j’ai failli racheter un billet. Il manque des choses : liste des achats effectués, enregistrement automatique du profile , privilège programme de fidélité, demande de remboursement ect… vaut mieux aller sur la page web !

24. ★★★★★негативный опыт без конкретной причины· без конкретики

    Barely any features, hard to use, minimal value. Can’t you simply copy the function of the Lufthansa app since Brussels Airlines is part of Lufthansa Group and Miles&More? This app is barely useful. It’s too difficult to retrieve timetables. The app doesn’t remember My Bookings that have been entered. There are no useful functions aside from check-in and that is too difficult to do as well.

25. ★★★★★смешанная оценка без конкретной причины· без конкретики

    Boarding passes won’t load. New issue - boarding passes not loading in app even after receiving via email. Please fix.

26. ★★★★★общая положительная оценка· без конкретики

    Excellency. This was my second time and can say nothing but keep up with the excellency.

27. ★★★★★общая положительная оценка· без конкретики

    Great App. Appreciate the fact that I can have my passport data stored and use when I have to check in. Also love the reminders for check in and flight status. Look forward to having baggage status updates ex Africa

28. ★★★★★общая положительная оценка· без конкретики

    5 stars. Great app and great airline!!!

29. ★★★★★общая положительная оценка· без конкретики

    Best. The only recent airline that I have taken with no delay. Very kind and helpful Staff.

30. ★★★★★общая положительная оценка· без конкретики

    Good ✈️. You’re the best 👌