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Ride-hailing apps

The car takes far longer than the ETA

Pain 4 out of 10, noticeable.

47 reviews · in 21 of 90 apps · 0.2% of the category’s reviews · hand-checked: 85 of 95

The app promises a car in a few minutes, but the wait turns out several times longer and the arrival time keeps shifting.

Category breakdown

How the 4/10 adds up

  • Share of the category’s reviews0.2%2.4 of 5
  • Apps21 of 900.5 of 2
  • Reviews470.8 of 3

Total3.7 ≈ 4/10

Where people write about it

21 with this pain69 withoutEach dot is one app in the category

Most often in

  • Empower - Your ride, your way12
  • Ola: Book Cab, Auto, Bike Taxi4
  • Ride Austin Non-Profit TNC4
  • WIYAK: Your Journey Your Story3
  • Bolt: Request a Ride3

Ratings in these reviews

  1. 5 out of 5: 3
  2. 4 out of 5: 1
  3. 3 out of 5: 8
  4. 2 out of 5: 7
  5. 1 out of 5: 28

What people write

Bad Time Management. I booked a ride and it told me it will take 5 mins to arrive. It took him 17 minutes!! Terrible experience from the moment I booked.
WIYAK: Your Journey Your Story★★★★★

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