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Ride-hailing apps

The driver never shows up

Pain 6 out of 10, noticeable.

112 reviews · in 39 of 90 apps · 0.6% of the category’s reviews · hand-checked: 83 of 95

The driver accepts the ride but sits still or drives the other way and never reaches the pickup point while you wait.

Category breakdown

How the 6/10 adds up

  • Share of the category’s reviews0.6%3.6 of 5
  • Apps39 of 900.9 of 2
  • Reviews1121.4 of 3

Total5.9 ≈ 6/10

Where people write about it

39 with this pain51 withoutEach dot is one app in the category

Most often in

  • Empower - Your ride, your way18
  • Ola: Book Cab, Auto, Bike Taxi7
  • Curb - Request & Pay for Taxis7
  • Scoop - Carpooling & Commuting6
  • Uber - Request a ride5

Ratings in these reviews

  1. 5 out of 5: 8
  2. 4 out of 5: 2
  3. 3 out of 5: 2
  4. 2 out of 5: 8
  5. 1 out of 5: 92

What people write

Wanted to stay true to a local app. Even with Lyft and Uber coming back into town I swore to stay loyal to the local ride share app. However, after waiting longer than the 5 mins, my driver never moved or contacted me. This has now happened multiple times on the app so I had to use Lyft instead.
Ride Austin Non-Profit TNC★★★★★

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