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Travel planning

Can't check in for my flight in the app

Pain 5 out of 10, noticeable.

119 reviews · in 16 of 90 apps · 0.5% of the category’s reviews · hand-checked: 83 of 95

Online check-in in the airline app fails with an error or hangs, or the boarding pass then won't open or disappears.

Category breakdown

How the 5/10 adds up

  • Share of the category’s reviews0.5%3.4 of 5
  • Apps16 of 900.3 of 2
  • Reviews1191.5 of 3

Total5.2 ≈ 5/10

Where people write about it

16 with this pain74 withoutEach dot is one app in the category

Most often in

  • Lufthansa21
  • SWISS20
  • Air Canada + Aeroplan20
  • KLM - Book a flight16
  • United Airlines8

Ratings in these reviews

  1. 5 out of 5: 3
  2. 4 out of 5: 1
  3. 3 out of 5: 5
  4. 2 out of 5: 10
  5. 1 out of 5: 100

What people write

Can’t check-in online using app. Every time I have tried to check-in online using the app, I enter all the info, go through all the steps, only to get an “Oops our bad” error message and have to redo it. Use the website not the app to check-in.
SAS – Scandinavian Airlines★★★★★

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