Clean Juice
authentic ratingUsers love the product itself, but the app systematically breaks the ordering flow: slow payment processing, frequent sign-outs, and unresponsive buttons. The digital channel pushes customers away rather than helping them.
38real score
4.9store star
37,211ratings
About the rating
A high store rating against a text average of 3.87 is explained by brand loyalty, not loyalty to the app.
Strengths
What users love
- The product and in-store staff receive genuine warmth from regulars.
Weak spots
What users hate
- Reordering was made more complicated
- Not simpler
- And purchase history disappears when the app forces a sign-out.
Who it is for
Brand fans willing to put up with a broken digital channel