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Rating: Food delivery apps

Glovo: Food Delivery, Takeaway

gamed rating

Glovo is present across multiple markets in Europe, Africa, and the Middle East, but consistently fails when things go wrong: refunds for store errors take weeks, support can't cancel an order, and cancellation fees are charged even when Glovo itself initiated the cancellation. Reliability doesn't meet the standard of major aggregators.

33real score
4.8store star
227,882ratings
About the rating

A 4.82 rating against a text average of 2.53 and 33% five-stars is anomalous: one five-star review directly complains about an unfair cancellation fee charged by Glovo itself, pointing to random or inflated rating distribution.

Strengths

What users love

  • Fast delivery in standard situations and availability in cities where DoorDash or Uber Eats aren't present.
Weak spots

What users hate

  • Support can't refund an incomplete order or cancel an order with a restaurant-side error.

Who it is for

Users outside the US who don't have access to major Western aggregators

Screenshots