Grab: Taxi Ride, Food Delivery
gamed ratingGrab dominates Southeast Asia through its combined taxi and food delivery coverage, but the algorithm sometimes deliberately slows service, drivers can cancel after accepting a ride, and the interface is cluttered with ads that get in the way of tracking your order. Batching multiple orders disrupts timing for each one.
46real score
4.9store star
248,600ratings
About the rating
A 4.85 rating against a text average of 2.04 and only 21% five-stars across a large sample is hard to reconcile: too many short, groundless five-star ratings alongside detailed complaints.
Strengths
What users love
- Works across almost every country in Southeast Asia
- Great for travelers.
Weak spots
What users hate
- Drivers and couriers can cancel an accepted order without penalty
- Forcing you to wait for a new one.
Who it is for
Tourists and residents of Southeast Asia who want one app for transport and food
Screenshots
