Jack in the Box® Order App
authentic ratingThe Jack in the Box app handles basic ordering but cuts customization short: you can't add toppings, choose a drink with a combo, or stack multiple deals in one order. Frequent sign-outs frustrate regular customers.
55real score
4.8store star
175,004ratings
About the rating
55% five-stars and a text average of 3.54 are consistent with a 4.81 store rating for a fast-food brand app with a loyal audience.
Strengths
What users love
- The ability to build an order in advance and pick it up at the drive-thru window without waiting.
Weak spots
What users hate
- In-app item customization is stripped compared to the register: you can only remove ingredients
- Not add them.
Who it is for
Regular Jack in the Box guests who prioritize speed
Screenshots
