Jack in the Box® Order App
- 55 of 100 · reviews
- 4.8of 5 · store
- 175,004ratings on the App Store
- 477reviews read
An editorial reading of the saved reviews
The Jack in the Box app handles basic ordering but cuts customization short: you can't add toppings, choose a drink with a combo, or stack multiple deals in one order. Frequent sign-outs frustrate regular customers.
Screenshots
What people use it for
Regular Jack in the Box guests who prioritize speed
What reviews praise
The ability to build an order in advance and pick it up at the drive-thru window without waiting.
What reviews complain about
In-app item customization is stripped compared to the register: you can only remove ingredients, not add them.
What users experience
1 excerpt from the breakdown. These are individual cases, not a verdict on all users.
I wish we could do modifications on the app when ordering food. Example adding extra items to your sandwich. It use to be an option, but it isn't anymore. I mean you can remove stuff all day, but what about adding extra things, like extra onions, tomatoes, etc.
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