Shake Shack
doubtful ratingThe menu and ordering flow are clear enough, but Apple Pay fails for a significant share of users, and modifications to an already-placed order aren't possible. The food is consistently good, the app isn't to blame for that.
44real score
4.8store star
583,097ratings
About the rating
A 4.80 rating against a text average of 2.72 and 34% five-stars looks inflated, though the reviews themselves don't show obvious signs of manipulation.
Strengths
What users love
- The ability to schedule a pickup for a specific time in advance.
Weak spots
What users hate
- You can't add an item or fix an order right after placing it
- Attempting to do so causes the app to freeze.
Who it is for
Shake Shack fans who grab food to go