Shake Shack

44 of 100 · reviews
4.8of 5 · store
583,097ratings on the App Store
487reviews read

An editorial reading of the saved reviews

The menu and ordering flow are clear enough, but Apple Pay fails for a significant share of users, and modifications to an already-placed order aren't possible. The food is consistently good, the app isn't to blame for that.

Screenshots

What people use it for

Shake Shack fans who grab food to go

What reviews praise

The ability to schedule a pickup for a specific time in advance.

What reviews complain about

You can't add an item or fix an order right after placing it, attempting to do so causes the app to freeze.

What users experience

1 excerpt from the breakdown. These are individual cases, not a verdict on all users.

Love the restaurant and wanna love the app but it constantly gives me errors whenever I try to use Apple Pay (I have no issue Apple Pay anywhere else) so I have to knock off a star. Otherwise, easy to use and love being able to order for a later time.