inApp
Rating: Food delivery apps

Shake Shack

doubtful rating

The menu and ordering flow are clear enough, but Apple Pay fails for a significant share of users, and modifications to an already-placed order aren't possible. The food is consistently good, the app isn't to blame for that.

44real score
4.8store star
583,097ratings
About the rating

A 4.80 rating against a text average of 2.72 and 34% five-stars looks inflated, though the reviews themselves don't show obvious signs of manipulation.

Strengths

What users love

  • The ability to schedule a pickup for a specific time in advance.
Weak spots

What users hate

  • You can't add an item or fix an order right after placing it
  • Attempting to do so causes the app to freeze.

Who it is for

Shake Shack fans who grab food to go

Screenshots