Shipt: Order Grocery Delivery
authentic ratingShipt stands out for the quality of its live shoppers, they communicate, suggest substitutes, and treat orders with care. The main issues aren't the service itself but app instability after updates and shopper shortages during peak hours.
60real score
4.9store star
133,921ratings
About the rating
35% five-stars and a text average of 2.73 against a 4.88 store rating reflect the real divide: shoppers get praised, technical failures and availability get slammed.
Strengths
What users love
- Shoppers communicate in real time
- Confirm substitutes
- And sometimes show genuine care for your order.
Weak spots
What users hate
- When shoppers are scarce
- Orders get rescheduled multiple times with no notification
- And you can't cancel through the app
- You have to call.
Who it is for
People who want a live assistant with their shopping, not just a delivery