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  • 45 of 100 · reviews
  • 4.4of 5 · store
  • 4,906ratings on the App Store
  • 248reviews read

An editorial reading of the saved reviews

Havenly is valued for its live designer who picks furniture to your taste and sends a 3D rendering of the room before you buy, and many genuinely love that. But the app itself lags, crashes and is nearly unusable for chatting with your designer, pushing people to the browser. Worse, some designers in the catalog left long ago, calls get cancelled, and support takes days.

What people use it for

For people who want to work remotely with a live designer and buy furniture end-to-end and can tolerate a clunky app for it

What reviews praise

Live designer picks furniture to your taste, 3D room rendering before buying, inspiration and style guidance, buying furniture right in the service

What reviews complain about

App lags crashes and won't let you chat with the designer, dead designer profiles in the catalog, cancelled and no-show calls, slow support, long delivery times

What users experience

1 excerpt from the breakdown. These are individual cases, not a verdict on all users.

I paid for design services, but the final rendering had the colors in my home wrong, and included a couch that wasn’t one of my purchase options.

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