Microsoft Authenticator
gamed ratingMicrosoft's corporate authenticator that systematically locks users out when they switch phones. The cycle of 'need a code to log in, need to log in to get a code' is documented in dozens of reviews.
22real score
4.7store star
663,299ratings
About the rating
Store average 4.71 vs text average 1.5 and only 7% five-stars a catastrophic 3.2-star gap, one of the clearest signs of manipulation in the batch. Several five-star reviews contain complaints ('A terrible frustration to use' rated 5 stars, 'Locked out of all my accounts' rated 5 stars) users are leaving five stars to get support attention.
Strengths
What users love
- Works steadily as long as you don't need to transfer your account to a new device
- Protects corporate Microsoft accounts.
Weak spots
What users hate
- The authentication loop on phone changes makes access impossible
- Codes and notifications periodically fail to arrive
- The approval interface is confusing (easy to mix up Deny and Approve)
- Support is unreachable or offers paid assistance.
Who it is for
Corporate users whose IT department has issued Microsoft 365 and who have no choice.
Screenshots
