Microsoft Authenticator
- 22 of 100 · reviews
- 4.7of 5 · store
- 663,299ratings on the App Store
- 287reviews read
An editorial reading of the saved reviews
Microsoft's corporate authenticator that systematically locks users out when they switch phones. The cycle of 'need a code to log in, need to log in to get a code' is documented in dozens of reviews.
Screenshots
What people use it for
Corporate users whose IT department has issued Microsoft 365 and who have no choice.
What reviews praise
Works steadily as long as you don't need to transfer your account to a new device, protects corporate Microsoft accounts.
What reviews complain about
The authentication loop on phone changes makes access impossible, codes and notifications periodically fail to arrive, the approval interface is confusing (easy to mix up Deny and Approve), support is unreachable or offers paid assistance.
What users experience
1 excerpt from the breakdown. These are individual cases, not a verdict on all users.
Every time I get a new phone, getting my accounts set back up is a nightmare. It wont let you delete and re-add an account. It tries to have you sign in but then it asks for an Authenticator code to complete the sign in process.
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