Otto: Your Pet's App
- 38 of 100 · reviews
- 4.8of 5 · store
- 6,003ratings on the App Store
- 95reviews read
An editorial reading of the saved reviews
A veterinary portal tied to a specific clinic. Vet records, prescription refills, and staff chat all in one place. The app works when the clinic has set it up correctly. The problem is in the architecture: users are automatically assigned to a clinic with no way to switch themselves, and messages are archived without warning.
What people use it for
Owners with one regular clinic that is connected to Otto and has set up the integration. Not a good fit for anyone who moves between clinics.
What reviews praise
- All vet records in one place with history.
- Chat with staff instead of a phone call.
- Prescription orders placed directly from the app.
What reviews complain about
- Automatic clinic assignment with no user choice: visiting an emergency vet makes the primary clinic disappear from the interface.
- Conversations are archived randomly and the vet cannot see previously sent data.
- A blank screen appears when trying to open lab results.
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