DiDi China: Ride Hailing
gamed ratingDrivers systematically cancel airport orders and ask for cash payment directly, while the platform charges a cancellation fee to the passenger. Routes are deliberately planned through toll roads without notice, and support takes up to 40 minutes to respond even in emergencies.
18real score
3.7store star
1,165ratings
About the rating
A rating of 3.73 with 0% five-star ratings and a textAvg of 1.23 reflects reality without manipulation, and the picture is extremely negative.
Strengths
What users love
- For travel within China there is no alternative in terms of city coverage.
Weak spots
What users hate
- Navigation suggests longer toll routes instead of the optimal free ones.
Who it is for
China residents with no other mobile taxi option
Screenshots
