Diplo Car Service
doubtful ratingDrivers regularly fail to show up or cancel at the last minute, and some charge more than the app shows. Routing and positioning work poorly, and drivers get confused about the address even at obvious locations.
32real score
4.8store star
1,451ratings
About the rating
A rating of 4.78 with 50% five-star ratings and a textAvg of 3.29 does not add up against a stream of one-star reviews about cancellations and aggressive drivers. Stars were likely purchased without accompanying text.
Strengths
What users love
- For the local area it is sometimes cheaper than Uber and Lyft
- And repeat users appreciate familiar drivers.
Weak spots
What users hate
- There is no reliable way to contact the driver before the trip and no effective way to file a complaint with dispatch.
Who it is for
Neighborhood residents willing to accept unpredictability in exchange for a lower price
Screenshots
