inApp
Rating: Ride-hailing apps

99: Rides, Food, Pay

authentic rating

Drivers mass-refuse short-distance orders or orders at a low base fare, leaving passengers waiting 30 or more minutes for a match. Intrusive 99Pay pop-ups clutter the ride-booking interface.

31real score
4.7store star
16,624ratings
About the rating

TextAvg of 1.77 and 11% five-star ratings in text are consistent with each other: real users are extremely dissatisfied, and their text scores confirm it with no signs of manipulation.

Strengths

What users love

  • Good coverage in mid-sized Brazilian cities where Uber performs worse.
Weak spots

What users hate

  • Drivers accept a request while still carrying another passenger from a different app
  • Then cancel without penalty.

Who it is for

Passengers in Brazilian cities outside of São Paulo

Screenshots