inApp
Rating: Ride-hailing apps

Lime - #RideGreen

gamed rating

Lime is an e-scooter and bike rental service with an appealing concept for urban micro-mobility, but it regularly falls short: equipment is often in disrepair, unlocking fails, and parking zones trap users.

42real score
4.9store star
2,259,174ratings
About the rating

Store rating of 4.93 with a textAvg of 3.36 and only 52% five-star ratings is the largest gap in the sample. Negative reviews cite broken scooters, charges without a trip, and broken QR codes, which rules out organic growth to 4.93.

Strengths

What users love

  • When the equipment works
  • Riding is enjoyable and lets you bypass city-center traffic jams.
Weak spots

What users hate

  • Scooters and bikes frequently arrive with a dead battery
  • A broken chain
  • Or an unreadable QR code
  • So the ride never starts.

Who it is for

Tourists and city residents in large US and European cities with a dense Lime network

Screenshots