inApp
Rating: Ride-hailing apps

SuperShuttle

authentic rating

SuperShuttle is convenient for pre-booking airport transfers, but operational reliability is weak: drivers arrive 30 to 45 minutes late or do not show up at all, and support is slow to respond when problems arise. The situation worsened after a change of ownership.

48real score
4.7store star
8,298ratings
About the rating

Reviews describe specific airports and situations typical of real usage.

Strengths

What users love

  • The in-app booking process is straightforward and clear even for first-time users.
Weak spots

What users hate

  • Driver tracking only shows the start and end points rather than the vehicle's actual real-time position.

Who it is for

Travelers who need a prepaid airport transfer in both directions

Screenshots