Trip.com: Book Flights, Hotels
authentic ratingTrip.com is convenient for planning routes across Asia, but support fails at critical moments: flight schedule changes are not tracked and resolving problems takes weeks. Dynamic pricing on airfare is opaque.
38real score
4.6store star
37,183ratings
About the rating
Reviews cover different markets and service types. Complaints are specific and varied.
Strengths
What users love
- For trips across China it covers everything in one app: trains
- Hotels
- Attraction tickets
- And transfers.
Weak spots
What users hate
- Finding a confirmed booking in the app after purchase is difficult
- And navigation through booking history is not intuitive.
Who it is for
Travelers in Asia, especially China
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