Uber - Request a ride

58 of 100 · reviews
4.9of 5 · store
16,246,858ratings on the App Store
482reviews read

An editorial reading of the saved reviews

Uber is a global leader with a wide driver network and smooth booking, but the stated wait time is systematically understated, and scheduled rides sometimes fail to produce a driver at all.

Screenshots

What people use it for

Anyone who rides in the city and travels internationally

What reviews praise

Booking takes seconds, the interface is intuitive, and most drivers are punctual and polite.

What reviews complain about

The app shows 2 minutes but the actual wait stretches to 15 or more, and pre-scheduled rides sometimes do not materialize at all.

What users experience

2 excerpts from the breakdown. These are individual cases, not a verdict on all users.

I am done with being late for appointments because Uber is constantly late for scheduled rides I pay a lot for. There's no way to contact them with issues unless you wanna type to a terrible chatbot.

Ac should be on on any non cold climate. Let me leave bad reviews for no AC.