Gojek

60 of 100 · reviews
4.5of 5 · store
7,905ratings on the App Store
437reviews read

An editorial reading of the saved reviews

Gojek works fast in dense parts of Jakarta and Bali: GoRide or GoCar is often available within 5 minutes. The main issue for taxi rides is that the app shows a lower ETA than reality, and drivers selectively accept orders, preferring a cash top-up.

Screenshots

What people use it for

Residents and tourists in major Indonesian cities, primarily Jakarta

What reviews praise

Extremely fast pickup in city centers: motorcycle drivers know every alley.

What reviews complain about

Drivers often ask the passenger to cancel the order themselves and pay cash outside the app.

What users experience

2 excerpts from the breakdown. These are individual cases, not a verdict on all users.

Gojek App always indicate shorter expected waiting (5 min) time than actual (12 minutes). N it's not due to traffic since there's no traffic this time given it's the morning. It's just a trick to make customers think the waiting time is short.

I am grateful for this helpful app with ordering rides and food delivery in Bali. I've experienced a few issues with trying to leave a tip for Food delivery drivers after delivery. I felt bad because I was unable to tip a driver after he delivered meal in the rain using credit card.