inApp
Rating: Ride-hailing apps

Gojek

authentic rating

Gojek works fast in dense parts of Jakarta and Bali: GoRide or GoCar is often available within 5 minutes. The main issue for taxi rides is that the app shows a lower ETA than reality, and drivers selectively accept orders, preferring a cash top-up.

60real score
4.5store star
7,905ratings
About the rating

Mixed reviews in several languages reflect a broad audience across Indonesia and tourists.

Strengths

What users love

  • Extremely fast pickup in city centers: motorcycle drivers know every alley.
Weak spots

What users hate

  • Drivers often ask the passenger to cancel the order themselves and pay cash outside the app.

Who it is for

Residents and tourists in major Indonesian cities, primarily Jakarta

Screenshots