Via Driver
authentic ratingThe fixed pickup point concept reduces costs for passengers, but the driver side suffers: navigation is unreliable and slow, the app requires reinstalling to function properly, and support responds more slowly than a shift demands. Driver satisfaction is low.
36real score
4.3store star
4,367ratings
About the rating
Complaints about navigation, shift interruptions, and unexplained contract terminations are organic and span several cities of a driver community.
Strengths
What users love
- Fixed shift schedules and predictable earnings appeal to drivers who want a stable timetable.
Weak spots
What users hate
- Built-in navigation is incorrect and slow
- Forcing drivers to stop mid-route.
Who it is for
Drivers in Via's service cities who value a stable schedule