inApp
Rating: Ride-hailing apps

Cabify

authentic rating

The app shows a driver 4 minutes away, but the actual wait is 15 to 22 minutes. Drivers regularly do not drive to the pickup point due to licensing restrictions and ask for a cash top-up during the trip.

36real score
4.8store star
31,607ratings
About the rating

Reviews from different countries with similar complaints about pickup time and location.

Strengths

What users love

  • When the driver does arrive
  • They are generally polite and the cars are in good condition.
Weak spots

What users hate

  • The pickup point on the map often differs from where the driver actually stops
  • And there is no way to resolve this during the trip.

Who it is for

Residents of Spain and Latin America who are familiar with VTC licensing restrictions

Screenshots