Cabify
authentic ratingThe app shows a driver 4 minutes away, but the actual wait is 15 to 22 minutes. Drivers regularly do not drive to the pickup point due to licensing restrictions and ask for a cash top-up during the trip.
36real score
4.8store star
31,607ratings
About the rating
Reviews from different countries with similar complaints about pickup time and location.
Strengths
What users love
- When the driver does arrive
- They are generally polite and the cars are in good condition.
Weak spots
What users hate
- The pickup point on the map often differs from where the driver actually stops
- And there is no way to resolve this during the trip.
Who it is for
Residents of Spain and Latin America who are familiar with VTC licensing restrictions