- 36 of 100 · reviews
- 4.8of 5 · store
- 31,607ratings on the App Store
- 496reviews read
An editorial reading of the saved reviews
The app shows a driver 4 minutes away, but the actual wait is 15 to 22 minutes. Drivers regularly do not drive to the pickup point due to licensing restrictions and ask for a cash top-up during the trip.
Screenshots
What people use it for
Residents of Spain and Latin America who are familiar with VTC licensing restrictions
What reviews praise
When the driver does arrive, they are generally polite and the cars are in good condition.
What reviews complain about
The pickup point on the map often differs from where the driver actually stops, and there is no way to resolve this during the trip.
What users experience
2 excerpts from the breakdown. These are individual cases, not a verdict on all users.
Prices are cheap but the estimated pickup time is just a flat out lie. Be ready to see "driver 4min away" just to wait 15min to be paired with a driver 22min away.
The app first assigned us a driver who woke us up with a call at 4AM for our 6AM taxi saying he was waiting for us. Since Cabify uses regular drivers without taxi licenses, he could not drive to the pick up point, so we had to walk quite far.
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