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JotNot Scanner App Pro

#21 of 52 in Document scanners

  • 55 of 100 · reviews
  • 4.9of 5 · store
  • 30,122ratings on the App Store
  • 487reviews read

An editorial reading of the saved reviews

A veteran scanning app with a long-term user base, but support has been declining and it has issues on iPhone 14 Pro.

Screenshots

What people use it for

Experienced users on older devices who are tied to their document history in the app.

What reviews praise

  • Simple scanning flow and a wide range of export options.
  • Lawyers and field workers use it to scan documents on-site without extra equipment.

What reviews complain about

  • Documents are lost after a phone switch and support doesn't respond.
  • Autofocus is broken on iPhone 14 Pro due to the wide-angle camera and the developer hasn't updated the app.

What users experience

3 excerpts from the breakdown. These are individual cases, not a verdict on all users.

Takes great pictures, but the whole point is to be able to email them. I'm going on hour 12 now of trying to email this. I've tried to send it to multiple emails. This happens about half of the time, and I just have to keep trying until it randomly works again.
I had linked this app with my Google Drive account a year or two and then a few months ago, I had to reauthenticate and couldn't. Google warned me that the JotNot Pro was trying to access sensitive data from my Google account and hadn't been verified.
Unfortunately last year I purchased an iPhone 14 Pro and with the Macro/Wide Screen option camera on the 14 Pro I cannot get a good focused scan. It is either too far away or too close to capture the whole document.

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