Back Market - Buy & Sell
authentic ratingThe refurbished device concept works when you get a good seller: phones arrive like new. But quality control is inconsistent, with reports of dead devices on arrival, locked IMEIs, and condition ratings that do not match reality.
52real score
4.7store star
65,471ratings
About the rating
The rating distribution is organic: detailed positive reviews are specific (phone models, deal terms), and the criticism is systemic and equally specific.
Strengths
What users love
- A successful refurbished tech purchase delivers real savings with quality that feels close to new.
Weak spots
What users hate
- Pre-sale condition checks are inconsistent: the same 'Excellent' grade means very different things across different sellers.
Who it is for
Shoppers who want to save on tech and are comfortable with the lottery-style uncertainty of condition.
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