inApp
Rating: Shopping & ecommerce apps

Forever 21

large mismatch with reviews

After the relaunch the catalog shrank to remaining stock with no proper assortment, sorting does not work, order tracking is unreliable, and AI-generated models instead of real people remove any confidence about fit. The app is technically rough with poor navigation.

28real score
4.8store star
473,707ratings
About the rating

A rating of 4.80 with 474K ratings does not match a text average of 2.88 and only 37% five stars. The brand also went through bankruptcy and a relaunch with a reduced catalog.

A mismatch is an analytical signal, not proof that the rating was manipulated.

Strengths

What users love

  • Historically one of the best options for small sizes in terms of price-to-trend ratio.
Weak spots

What users hate

  • Search and sorting do not work
  • Making it impossible to properly find items by category.

Who it is for

Nostalgic buyers of the old F21 hoping for brand recovery.

Screenshots