inApp
Rating: Shopping & ecommerce apps

Zulily

authentic rating

After relaunching the platform failed to restore basic functions: orders sit unshipped for weeks with no response from support, item descriptions are incomplete, returns are refused without explanation, and prices no longer differ from competitors. Structural problems remain unsolved.

28real score
4.8store star
725,321ratings
About the rating

62% five stars are explained by a nostalgia effect following the platform's return after closure rather than genuine service quality.

Strengths

What users love

  • An unusual assortment not available in standard stores attracts returning shoppers.
Weak spots

What users hate

  • Items sit unshipped for weeks and support does not respond to inquiries.

Who it is for

Loyal buyers from the original Zulily, willing to accept unpredictable delivery times.

Screenshots