Old Navy: Shop for New Clothes

44 of 100 · reviews
4.9of 5 · store
1,413,892ratings on the App Store
477reviews read

An editorial reading of the saved reviews

Good selection of basics with clear on-model photos showing different body types, but the app suffers from a critical inventory bug where everything appears as sold out even though the website shows items in stock. Gender search also misbehaves.

Screenshots

What people use it for

Regular Old Navy shoppers who have switched to the website because of the app bugs.

What reviews praise

Seeing items on a range of body types helps you understand the real fit before buying.

What reviews complain about

The app consistently shows items as sold out when they are in stock on the website.

What users experience

2 excerpts from the breakdown. These are individual cases, not a verdict on all users.

I LOVE the Old Navy app. It's easy to navigate but the big thing for me is I LOVEEEEEEE how they show different models in the same item. It gives a great idea of how items fit on different body types and it's truly one of the main reasons why I love shopping online with old navy.

No matter what I do, if I restart the app or delete it and redownload it, every time I click on an item it shows as sold out. I just have to use the website to purchase anything from them. When I go to the website I make sure to choose the same thing I did on the app and it will not be sold out.