Urban Outfitters

55 of 100 · reviews
4.9of 5 · store
536,529ratings on the App Store
467reviews read

An editorial reading of the saved reviews

The assortment and clothing quality are praised, but navigation by gender breaks the experience, login keeps crashing, and the rewards system behaves unpredictably. Rebranded sections from Edikted cause frustration with no option to hide them.

Screenshots

What people use it for

Fans of original urban style who are willing to tolerate a finicky app.

What reviews praise

Unique, well-made items that keep shoppers coming back.

What reviews complain about

Gender filtering does not work correctly and user preferences are not saved.

What users experience

2 excerpts from the breakdown. These are individual cases, not a verdict on all users.

As someone who is 6'5" and on the leaner side, it's really frustrating looking for pants on this app because they never list the inseam along with the waist size.

Scam: $5 rewards after your 4th purchase don't show. You call customer service and they don't help. I prefer old reward program where you could track your progress on the app.