NewForm: Recovery & Wellbeing
doubtful ratingThe Phoenix sobriety community platform relaunched under the NewForm brand. Offers in-person and online events, group workouts, and virtual meetings. After a redesign in March 2025, the app effectively does not work: infinite loading, inability to log in, lost content. The real value is the Phoenix organization itself, not the interface.
38real score
4.9store star
10,549ratings
About the rating
Store avg 4.89, text avg 4.38, 80% five-star reviews. Reviews after March 2025 (NewForm rebrand) are sharply negative: the app does not load, there is no login button, the redesign broke the product. High store avg is a legacy of the old Phoenix era.
Strengths
What users love
- The Phoenix community with real people who genuinely help. Online meetings for those who cannot leave home
- Such as those in a treatment facility. Wide event coverage in major cities.
Weak spots
What users hate
- The NewForm redesign broke basic functionality. Cannot log in
- Content does not load
- The join button for online meetings has disappeared. Outside major cities
- Virtual content is limited. Notifications cannot be turned off inside the app.
Who it is for
People in recovery who live near cities where Phoenix is active and value an in-person community and physical activity.
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