Fidelity Investments
authentic ratingFidelity is a solid broker, but the mobile app drags itself down: recent updates hide position data, 401(k) figures go blank, and sign-in often breaks with an error. People value the firm for stability and polite support, yet find the interface dated and cluttered.
58real score
4.8store star
3,195,504ratings
About the rating
Plenty of detailed complaints about specific updates and login, varied tone, ratings not inflated. Looks like a real base of long-time users.
Strengths
What users love
- Reliability and reputation
- Polite support
- Good for retirement accounts
- Developers respond to feedback
Weak spots
What users hate
- Updates hide position data and value
- 401(k) stats not showing
- Frequent sign-in failures
- Dated cluttered interface
- Broken auto-investments
Who it is for
Long-term investors with retirement and brokerage accounts who value reliability over a pretty app