Jason's Deli

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1. ★★★★★негативный опыт без конкретной причины· без конкретики

   Website needs help. They do not make it possible to order any food? Passwords that can’t be reset. Valid username and password do not work? The worst interface of any food app! I guess I’ll give my business elsewhere.

2. ★★★★★негативный опыт без конкретной причины· без конкретики

   Chinchy rewards, app is opposite of intuitive. NOT user friendly. Points seem to get deleted almost as soon as they get earned!

3. ★★★★★негативный опыт без конкретной причины· без конкретики

   Worst app. Can't reset a password. All related to Punchh family of apps. Avoid at all costs

4. ★★★★★негативный опыт без конкретной причины· без конкретики

   Terrible. This app makes it near impossible to change your password. Only 48 hours to add your purchase and does everything they can to add road blocks to their loyal customers

5. ★★★★★подписка и платные ограничения

   Very buggy. App would not let me add a payment method. Kept timing out. Took at least 5 minutes to confirm my pickup location and add a payment method.

6. ★★★★★негативный опыт без конкретной причины· без конкретики

   What bug fixes?. Forced to update app while just trying to view menu. Bug fixes. Now app doesn’t work. Can’t open any links - “see all.” In App Store, link to support takes you to website and you can only call a local deli (who doesn’t manage app).

7. ★★★★★негативный опыт без конкретной причины· без конкретики

   Horrible app. This app does not allow me to register my email address because of the underscores in the address. (_7_99) Then, when I try to create another account with a new email address, it won’t let me because it says my phone number is in use on another account. Who cares?! And if I want to leave off my phone number??? NOPE it won’t let you. Then, when I tried to order WITHOUT creating an account? Can’t do that either!!! It says “can’t change cart owner” when I put in my card information. This is the most frustrating experience I have ever had. And by the way it’s been like this for the past couple of years. The fool I am believes somehow that the new updated app will be better.

8. ★★★★★вход, регистрация и доступ к аккаунту

   Unable to log in. App logged me out. I tried to do a password reset many times. Even having to request password change link twice. Gave up. Tried to create a new account with a different email and got the exact results. Tried clicking on app support to get the Jason’s order page. I guess I won’t be using this app anymore.

9. ★★★★★подписка и платные ограничения

   Bs. Why has my card been charged twice and it says payment failed? Get it together

10. ★★★★★негативный опыт без конкретной причины· без конкретики

    Lags. Lags and unable to redeem promotions

11. ★★★★★подписка и платные ограничения

    Order never Delivered. I submitted my order using this app. The order apparently was missing and I never received my delivery. The store manager said that the order was picked up and they can’t get me a refund. First and last time.

12. ★★★★★негативный опыт без конкретной причины· без конкретики

    Can’t sign up. Hi there, I don’t know what’s wrong the app or my phone I wanted to sign up and order some food but I was unable to, I even tried by reinstalling the app but didn’t work . Thank you.

13. ★★★★★негативный опыт без конкретной причины· без конкретики

    worst app ever, constant crashing. without fail, every single time i place an order in this app, my entire phone crashes. it literally powers off in the middle of the order.

14. ★★★★★негативный опыт без конкретной причины· без конкретики

    Max. Would not allow me to create a new account. Only option was to ‘proceed as guest’, which defeats the purpose of installing the app.

15. ★★★★★негативный опыт без конкретной причины· без конкретики

    Challenge. The most difficult website/app to order from on the internet. So user unfriendly, it ruins the customer experience.

16. ★★★★★негативный опыт без конкретной причины· без конкретики

    Service on 11/3/25 3:15 p.m.. Ordered a chicken salad sandwich and a side of broccoli salad online from the store in Bloomington- Normal Illinois. Went to drive thru and got order. A tall gentleman handed me the order. Didn’t say a single word to me in the encounter. Opened bag in the drive thru. No silverware or napkins. No one visible to get attention. Honked horn. Nothing. Went inside. The gentlemen was I believe a manager trainee as he was with what appeared to be a seasoned manager in a Jason’s logo’d jacket at a side register doing something. Got silverware. Side note: If he is indeed a manger trainee, tucking the polo shirt in would elevate his stature with guests and employees. Food was good.

17. ★★★★★негативный опыт без конкретной причины· без конкретики

    Horrible. Horrible

18. ★★★★★негативный опыт без конкретной причины· без конкретики

    Bad App. If you don’t want Apple users to got to your site, your programmers did a great job. Resetting a password and using the password manager is miserable now. What a shame.

19. ★★★★★вылеты, зависания и ошибки

    Very buggy. This is a bad app

20. ★★★★★негативный опыт без конкретной причины· без конкретики

    Not user friendly. Difficult!!!

21. ★★★★★подписка и платные ограничения

    Cannot use gift cards in app to pay for order. Cant verify balance message

22. ★★★★★негативный опыт без конкретной причины· без конкретики

    Doesn’t work for mobile orders. Redownloaded this app craving a salad. Tried to place an order 3 times and it repeatedly gave the message that my order can’t be placed and that I’d need to call the store directly to place an order. Whats the point of having an app? Deleted it and ordered something else.

23. ★★★★★негативный опыт без конкретной причины· без конкретики

    Bugs in app. App won’t let u register with your email

24. ★★★★★негативный опыт без конкретной причины· без конкретики

    Login. Not sure why you are never able to sign in to this app. I have to reset my password every time I want to use it. I always give up because it never works. Impossible to get rewards.

25. ★★★★★негативный опыт без конкретной причины· без конкретики

    Points never show up. I have used the rewards scanner while checking out 3 times and have received no points and theirs no record of order history, last time they even entered my phone. number which is exactly as identified on my app profile

26. ★★★★★негативный опыт без конкретной причины· без конкретики

    App stinks. Trying to place a complete order through the app on your iPhone is impossible.

27. ★★★★★вылеты, зависания и ошибки

    Favorite location REQUIRED???. I could never sign up because they REQUIRE a favorite location to be entered with no indication of how to enter it. I tried seven different formats and it never said what was required. It just wouldn’t let me finish the sign up process. No using Apple ID. No using Google ID. No indication of what information was missing. And on top of it all - a nearly totally broken interface. I just spent/wasted twenty minutes on this. I never write reviews but this was super frustrating.

28. ★★★★★вылеты, зависания и ошибки

    Reward system not working. Jason’s Deli has had a problem with keeping track of your reward points since the last upgrade (May 2025). I have contacted them twice to get my points added frequenting their restaurant. They are not adding my points for my last visit. Take you dollars elsewhere, Jason’s Deli is not rewarding you for your visits. This is false marketing. Check your reward history and see that I am right.

29. ★★★★★вылеты, зависания и ошибки

    App not working. Awful I’ve spent 2 hours trying to place an order for 2 and App isn’t working.

30. ★★★★★негативный опыт без конкретной причины· без конкретики

    Poor text editing. The inability to edit text is crazy + stop the wobbling in the written cells. Send the completed cell upon submission as opposed to each letter