Buffalo Wild Wings
- 29 of 100 · reviews
- 4.9of 5 · store
- 634,714ratings on the App Store
- 148reviews read
An editorial reading of the saved reviews
The app's main feature, in-app trivia for earning rewards, stops working for weeks at a time, and account login breaks periodically. Order errors are found both in the app and at pickup.
Screenshots
What people use it for
Wing fans willing to tolerate an unstable loyalty program
What reviews praise
The app looks clean and modern on the surface.
What reviews complain about
The core loyalty mechanic, trivia and points earning, goes down for extended periods without explanation.
What users experience
2 excerpts from the breakdown. These are individual cases, not a verdict on all users.
Please add well done and all flats or all drums as options on the app. You want us to use the app but we can only ask for these options by calling on the phone
I generally schedule orders ahead. Your system completely disregards the times I choose for my order to be delivered. I like to have my order waiting at my door by the time I get home, or a few minutes after I walk through the door.
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