inApp
Rating: Food delivery apps

McDonald's

gamed rating

The McDonald's app for mobile ordering and the loyalty program chronically fails to load on time, loses points after a promo is applied, and signs users out. The main scenario fails: showing the code at the register doesn't work because the app freezes at exactly the wrong moment.

28real score
4.8store star
7,728,998ratings
About the rating

A 4.84 rating with nearly 8M reviews against a text average of 1.6 and only 6% five-stars, one of the most pronounced gaps in the dataset.

Strengths

What users love

  • Earning and spending points on favorite menu items when the internet connection is stable.
Weak spots

What users hate

  • The app opens so slowly you have to launch it several minutes before arriving at the restaurant
  • Or the code won't load in time.

Who it is for

A regular McDonald's visitor willing to wrestle with the app for discounts

Screenshots