Deliveroo: Food & Shopping
gamed ratingDeliveroo systematically misses delivery windows: orders run an hour or more late, the time estimate updates several times without explanation, and support doesn't solve problems. Order accuracy is also off, wrong items appear regularly.
28real score
4.6store star
202,472ratings
About the rating
A 4.64 rating against a text average of 1.94 and only 18% five-stars points to artificial inflation: real users consistently give one-star reviews for delays and missing orders.
Strengths
What users love
- When the courier arrives on time
- The food is hot and the delivery works exactly as it should.
Weak spots
What users hate
- Contacting the courier or restaurant is nearly impossible: drivers ask for the address by phone even though it's already in the order.
Who it is for
Those willing to wait and accept the risk of an inaccurate order
Screenshots
