Deliveroo: Food & Shopping

28 of 100 · reviews
4.6of 5 · store
202,472ratings on the App Store
473reviews read

An editorial reading of the saved reviews

Deliveroo systematically misses delivery windows: orders run an hour or more late, the time estimate updates several times without explanation, and support doesn't solve problems. Order accuracy is also off, wrong items appear regularly.

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What people use it for

Those willing to wait and accept the risk of an inaccurate order

What reviews praise

When the courier arrives on time, the food is hot and the delivery works exactly as it should.

What reviews complain about

Contacting the courier or restaurant is nearly impossible: drivers ask for the address by phone even though it's already in the order.